Digital Fundraising Officer (GTA)

Job Posting - DIGITAL FUNDRAISING OFFICER (GTA)

At Human Concern International (HCI), we are committed to responding swiftly and effectively to crises, ensuring that communities receive the support they need when they need it most. For over 40 years, HCI has been at the forefront of emergency relief, delivering aid and hope to families in over 40 countries. 

HCI is seeking a Digital Fundraising Officer who will play a vital role in strengthening our online fundraising presence, optimizing digital campaigns, and supporting our ongoing emergency response and relief initiatives. As a key member of the fundraising team, you will lead efforts to develop, manage, and enhance digital fundraising strategies across various platforms, ensuring effective engagement with donors, supporters, and online communities. This is a meaningful opportunity to contribute to HCI’s mission while gaining valuable experience in digital communications, fundraising innovation, and community engagement.

Position Title: Digital Fundraising Officer.

Reporting To: Digital Fundraising Team Lead

Location: GTA 

Number of positions: 1

Terms: Full time – 37.5 hours per week 

Salary: 55,000 - 60,000 CAD Annually

Deadline to Apply: Ongoing until position is filled

Key Duties and Responsibilities

Digital Campaign Management

Develop, execute, and monitor digital fundraising campaigns across social media, email, website, and online advertising platforms.

Collaborate with the fundraising team to identify priorities and create tailored digital strategies for key appeals and emergencies.

Optimize campaign performance through audience segmentation and targeted outreach.

Content Creation & Online Engagement

Create engaging digital content, including graphics, videos, messages, and landing pages, to drive donor engagement.

Coordinate with the communications team to ensure cohesive brand messaging across all platforms.

Manage and update fundraising content on the organization’s website and donation pages.

Platform Optimization & Data Management

Monitor online donation platforms to ensure user-friendly functionality and seamless donor experience.

Track campaign metrics, analyze performance data, and prepare regular reports with recommendations for improvement.

Maintain donor data integrity, ensuring accurate tracking of leads, conversions, and engagement.

Donor Engagement & Community Building

Respond to online inquiries and engage with digital audiences to strengthen relationships and build donor loyalty.

Identify trends and opportunities to increase online giving and expand donor reach.

Support the development of digital stewardship initiatives, such as thank-you messages, updates, and impact stories.

Qualifications & Requirements

Bachelor’s degree in marketing, communications, digital media, fundraising, or a related field.

Previous experience in digital fundraising, digital marketing, content creation, or campaign management.

Strong understanding of social media platforms, email marketing tools, and online advertising.

Excellent writing and content creation skills.

Proficiency with analytics tools such as Google Analytics or Meta Insights.

Ability to manage multiple tasks, meet deadlines, and work independently or collaboratively.

Demonstrated passion for humanitarian causes and HCI’s mission.

Fluency in English; proficiency in French or another language is a plus.

Valid driver’s license and access to a vehicle are essential.

Our Offer

Competitive Salary: Commensurate with experience and qualifications, along with potential annual incentives.

Benefits Package: Medical,wellness programs, and more.

Retirement Savings: Contributions to a Registered Retirement Savings Plan.

Paid Time Off: Sick days, vacation days, and family days for work-life balance.

Professional Development: Access to training, leadership programs, and career growth opportunities.

Some travel, as well as evening and weekend work, may be required. 

We appreciate all applications; however, only candidates selected for an interview will be contacted.