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Digital Business Analyst (Full-Time)

Inspired Thinking Group (ITG)

Birmingham, England, United Kingdom Hybrid permanent

Posted: February 11, 2026

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Quick Summary

Join our team as a Digital Business Analyst to design and implement business processes, ensuring data quality and integrity. You will work closely with cross-functional teams to drive business outcomes. Key skills include data analysis, business process improvement, and project management.

Job Description

The Digital Engineering team, part of our Integrate pillar, are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of the latest versions of technology. Our teams are structured in such a way that gives every employee the opportunity to learn new skills, work on various projects over time and see the results of your efforts in the online consumer marketplace. Joining the Digital Engineering function would see you work as part of a cross-functional, product style team, generally consisting of a Business Analyst, Scrum Master / Project Manager, Solution Architect, Lead Developers (FE and BE), Developers, and Testers (Manual and Automated).

We are currently seeking a Digital Business Analyst, someone who'll bring their knowledge of Agile and Digital together to help us shape the nature of all of our web and e-commerce based projects...

Our Business Analysts are unique in that rather than handing over to PMs after requirements definition, you will have the opportunity to work across the entire development lifecycle, from requirements gathering and acceptance criteria creation through to development and UAT.

We are open to hiring Product Owners who have experience in business analysis, if you understand how a website works across both the front and back end.

Projects that you will work on are enterprise grade web-based solutions that will see you work alongside developers, QA testers and external client stakeholders.

You need to be pragmatic and interested in new challenges. Previous experience will need to be on Web and digital projects in order to discuss details with the technical teams and be adaptable to the ever-changing tech landscape.


Requirements:
• Must be a pragmatic problem solver with an inquisitive nature
• You should be digitally savvy with prior experience in web/mobile applications
• You are a clear & confident communicator who understands the audience in everything that they produce
• You must have experience working with Scrum Masters, Product Owners, Solution Architects, Developers & QA analysts during the product delivery lifecycle
• Must have worked within an Agile environment before & be someone who thrives in a fast paced environment
• You aren’t someone whose afraid to challenge and question to unearth requirements & solutions
• You should be a cool, calm and collective operator under pressure
• You should have a good understanding of API’s & message structures
• You are someone who finds a way to always get the job done and deliver!


Benefits:
Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.

• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.

• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.

• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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