Digital Banking Reconciliation & Settlement Officer

Who are we?

Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading
digital lending product, Tunaiku has the distinction of being the first FinTech product in
Indonesia. We are also the first digital bank on the cloud. As the first profitable digital bank, we
managed to get listed on the Indonesian Stock Exchange.

How did we manage to do that?

We are changing people’s perception of a bank. We believe we are the innovators who combine
customer focus principles with creating technology-based impact. We incorporate freedom and
flexibility as part of our startup working culture DNA to encourage innovation in creating better
financial solutions for the banking industry. We think of ourselves as, ‘A technology company
with a banking license’. For this reason, we ‘Act like a FinTech, and think like a Bank.’

How did it all start?

Founded on March 15, 1991, in Surabaya as PT Anglomas International Bank (Amin Bank), the
bank was acquired by Tolaram Group and transformed to PT Bank Amar Indonesia (Amar Bank)
in 2014. It has then undergone a significant digital transformation to become one of the
country's forerunning fintech institutions through its award-winning digital lending platform,
Tunaiku.

Our philosophy, mission, and vision

Technology must impact lives, must improve lives. We exist to provide banking to those who
‘need’ and not only to those who ‘want’. Services when provided to those who need at the time
of their need brings smiles. Our vision is to bring 200 million smiles.

More about the bank with startup culture environment

Consist of 1000+ people, you will meet people who love to grow, dream big, and actually have
fun at the workplace! We provide a great working environment that pushes people to grow
outside their comfort zone. People with high drive and ambition find us a very attractive place to
work as their career growth matches their own drive and not any staid policies. Thus we hold
the honor of being awarded “Best Place to Work in Indonesia”.

Recently Amar Bank was awarded as Inspirational Brand from APEA (Asia Pacific Enterprise
Awards) 2022. Of course, our innovation won't stop here. So if you would love to be a part of it,
have a growth mindset, and are constantly hungry for challenges, we invite you to join us in our
journey to ‘Impact Lives’.

Join us today and create #unlimitedinnovations!

Responsibilities::
• Conduct daily, periodic, and ad-hoc reconciliation of financial transactions across internal systems and external partners (e.g,, payment gateways, e-wallets, core banking platforms)
• Identify, investigate, and resolve transactional discrepancies in a timely and accurate manner.
• Collaborate with internal stakeholders including Finance, Technology, Operations, and Product teams to support process improvements and automation initiatives
• Support audits, compliance reviews, and internal reporting by maintaining accurate documentation, standard operating procedures, and controls related to transaction in accordance with internal policies and regulatory requirements
• Liase with third-party partners to ensure resolution of mismatched transactions and settlement related issues.
• Drive enhancements to internal workflows by proactively identifying inefficiencies and collaborating with the team to implement solutions.
• Perform ad-hoc task or special assignments as required

Requirements::
• Minimum 2 years of work experiences, especially in high volume data processing, settlements or payment operations within digital banking, fintech, or financial services
• Understanding of digital transaction flows (e.g API - based payments, QRIS, e-money, VA, top-ups, refunds)
• Strong analytical skills and attention to detail with experience using SQL queries, Excel (Macro VBA, Pivot Tables) and Google Sheets (Apps Script)
• Fluent in English language (oral and written)

This role will be directly reported to Transaction and General Affair Circle Lead and will be act to review the services to customer, Digital Banking Customer Service’s performance and activity in accordance with company regulations.

Our keen eye for finance won't go unnoticed at Amar Bank. We do budgeting, investor relations-managing, and assisting executives in making decisions that affect the organization.

It's our job to take responsibility for the financial health of the organization. We act as the floodgates when money comes in and goes out. We also collaborate closely with top executives and departments to innovate an idea-friendly organizational financial culture.