[DID] Merchant Partnership Lead

About DANA

DANA is a leading Indonesian digital wallet platform committed to making every transaction simple, secure, and accessible. As a homegrown fintech company, we serve millions across Indonesia with cashless solutions—from payments and transfers to investments. We aim to build a trusted and inclusive financial ecosystem, driven by innovation, collaboration, and continuous learning.

Join us and be part of Indonesia’s digital transformation journey!

📌 What We’re Looking For: Merchant Partnership Lead (Online Payments)

We are looking for a Merchant Partnership Lead to drive the acquisition and growth of high-impact merchants for DANA’s online payment solutions. This role focuses on building strategic partnerships with top-tier and priority merchants, enabling seamless payment integration, and expanding DANA’s digital ecosystem.

You will work closely with internal stakeholders and external partners to ensure efficient onboarding, strong relationship management, and continuous optimization of merchant acquisition strategies.

What You Will Do :

Lead and guide a small team (1–2 members) to achieve merchant acquisition goals

Identify, generate, and prioritize leads for key strategic and wishlist merchant accounts

Drive end-to-end merchant acquisition, from prospecting and pitching to negotiation and closing

Build and maintain strong relationships with merchants and partners to ensure long-term collaboration

Collaborate with cross-functional teams (product, engineering, legal, compliance, operations) to support onboarding and integration processes

Improve internal processes to accelerate onboarding SLA and enhance merchant experience

Conduct analysis and reporting on pipeline performance, conversion, and growth opportunities

Continuously refine sales pitch, value proposition, and go-to-market strategies based on insights and feedback

Proactively identify challenges and implement solutions to unlock opportunities and remove blockers

What You Will Need :

4+ years of experience in fintech, banking, payments, payment gateway, sales, business development, or partnerships

Strong understanding of online payment ecosystems (web and in-app), including payment gateways, business models, and regulatory considerations

Proven ability to manage partnerships and handle negotiations to achieve win-win outcomes

Strong strategic thinking with the ability to structure ideas into actionable plans

Excellent problem-solving skills, with the ability to navigate constraints and find practical solutions

Experience leading teams and influencing cross-functional stakeholders

Customer-centric mindset with strong empathy for users and focus on solving real problems

Strong communication skills in English (written and verbal), with the ability to engage and influence

Preferred Qualifications :

Familiarity with AI or automation tools to enhance productivity and decision-making

Experience working with APIs and payment integrations

Exposure to global payment ecosystems and international payment gateways

Prior experience in a fast-paced startup or scale-up environment

Strong awareness of industry trends and competitive landscape

🎯 Ready to Apply?

If you’re passionate about building impactful partnerships, scaling merchant ecosystems, and driving digital payment adoption, we’d love to hear from you. Apply now and grow with us at DANA.