DevOps Manager

About BlastPoint

BlastPoint is a B2B data analytics startup located in the East Liberty neighborhood of Pittsburgh. We give companies the power to engage with customers more effectively by discovering the humans in their data and understanding customer journeys. Serving diverse industries including energy, finance, retail, and transportation, BlastPoint’s Customer Intelligence Platform makes data accessible to business users so they can plan solutions to customer-facing challenges, from encouraging green behavior to managing customers’ financial stress. Founded in 2016 by Carnegie Mellon Alumni, we are a tight-knit, forward-thinking team.

Why You Should Work for Us

• Solve Challenging Problems: BlastPoint’s platform incorporates cutting-edge approaches to geospatial data, psychographic clustering, data enrichment and a dynamic visualization environment, all at scale. We’re working to break new ground by pulling insights from high-dimensional data. And we’re pushing ourselves to try new and better ways to approach every step of our process.

• Have An Impact: Small but mighty, BlastPoint’s growth is due to big companies increasingly trusting us with supporting key decisions using their most sensitive data. What we do positively impacts the lives of millions of Americans (and beyond).

• Make Positive Change in the World: Our solutions reduce paper consumption, help struggling families pay their bills, and promote clean energy. We also offer our platform for free to nonprofits and civic-oriented organizations.

• Employee-Focused Culture: We support the individual needs of our team, offering schedule and work-from-home flexibility, health insurance, 401K, and three weeks of PTO. We also tailor growth opportunities, from skills training to industry conferences.

• Equal Opportunity Employer: BlastPoint is committed to creating an inclusive and diverse workplace, ensuring equal employment opportunities for individuals regardless of race, color, religion, sex, national origin, age, disability, or genetics.

Our Values

Everybody matters
We beat expectations
Innovation built on a foundation
Cards on the table, always
"The smartest systems from the most
comprehensive data built by the best people”

DevOps Manager

Remote, US-only

Salary Range: $140K-170K

Job Description

• Ensure high availability, fault tolerance, and scalability of cloud services

• Optimize performance and cost efficiency across AWS environments

• Security, Compliance & SOC 2 Readiness: We are seeking a DevOps Manager who thrives in a player/coach role—leading a small team while also making hands-on contributions at a senior engineering level as needed. This role requires a strong background in cloud infrastructure, site reliability engineering (SRE), CI/CD, and information security. You’ll work closely with our engineering teams to optimize deployments, enhance system reliability, and ensure the security and scalability of our cloud infrastructure.

Primary duties for this position include:

• Leadership & Team Management:

• Lead and mentor a small team of DevOps engineers, fostering a culture of innovation, collaboration, and accountability

• Balance hands-on contributions with strategic leadership, leading by example to ensure smooth execution of DevOps initiatives

• Cloud Infrastructure & Automation:

• Design, deploy, and maintain BlastPoint’s AWS-based infrastructure using Terraform

• Own the SOC 2 certification and compliance monitoring process

• Implement security best practices, including IAM policies, encryption, vulnerability management, and incident response.

• CI/CD & Deployment Automation:

• Enhance and maintain CI/CD pipelines using GitHub Actions to improve developer productivity and deployment speed

• Collaborate with software engineers to streamline build, testing, and release processes

• Monitoring & Reliability:

• Implement observability, logging, and monitoring solutions to proactively detect and resolve issues.

• Establish best practices for disaster recovery, data backup, and infrastructure resilience.

Professional Requirements

• Bachelor’s degree or equivalent experience in computer science, mathematics, statistics, economics, or a similar field of study

• 5 - 8 years Minimum total experience in DevOps, Site Reliability Engineering (SRE), or Cloud Infrastructure roles

• 2+ years Experience Managing DevOps, SRE, and/or Information Security teams

• Experience managing SOC 2 compliance efforts, including working with Vanta or similar security auditing/monitoring tools

• Proficiency using Terraform to deploy and configure virtual infrastructure in an AWS cloud environment

• Experience building CI/CD pipelines using Github Actions

• Expert level knowledge AWS cloud services, including but not limited to: RDS, ECS/Fargate, ECR, Lambda, Step Functions,SageMaker, S3, IAM, VPC, Elastic MapReduce, EC2, AWS Backup, CloudWatch, and CloudTrail

• Excellent leadership and communication skills

• A willingness to travel to the Pittsburgh, PA office periodically (roughly 2-4 times per year)

• Authorized to work without sponsorship in the United States

Preferred Skills and Experience

• Experience working in a growth-stage startup environment

• Relational database experience, preferably using PostgreSQL

• Experience with Google Cloud

• Expertise in Linux system administration, networking, and security hardening

• Experience with cost optimization strategies for cloud infrastructure

• Knowledge of data pipeline architectures and ETL workflows.

• A can-do mentality, with the willingness to take initiative to solve problems

• A working knowledge of common machine learning tools and techniques

If you’re a hands-on DevOps leader who enjoys building secure, scalable infrastructure while mentoring a high-performing team, we’d love to hear from you!