DevOps Engineer at Five9 - India, Chennai (India)

DevOps Engineer

Five9

India, Chennai (India) Remote permanent

Posted: April 9, 2026

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Team

The Devops Engineer would be an active member within the Voice Application Services team, responsible for providing automation and test support for the SW releases of Five9.

Key Responsibilities

• Design, implement, and maintain infrastructure as code using tools like Ansible and Terraform

• Build and manage scalable cloud infrastructure on AWS and GCP

• Develop and maintain CI/CD pipelines using platforms such as GitLab CI/CD, or similar

• Automate deployment, monitoring, and operational workflows across distributed systems

• Collaborate with Development, QA, and Operations teams to ensure seamless delivery and high system reliability

• Monitor system performance, troubleshoot issues, and implement solutions to improve availability and scalability

• Develop and maintain reusable automation modules and frameworks

• Identify inefficiencies in existing processes and drive improvements in automation and operational workflows

• Work with REST APIs and integrate services across systems and platforms

• Leverage AI-assisted coding tools such as Claude Code or GitHub Copilot to improve productivity and code quality

• Support and manage voice infrastructure components, including protocols such as SIP (Session Initiation Protocol) and RTP (Real-time Transport Protocol)

Qualifications & Skills

• 3+ years of experience in DevOps, SRE, or infrastructure engineering roles (preferably in telecom, SaaS, or service provider environments)

• Hands-on experience with Ansible and Terraform, including writing and maintaining reusable modules

• Strong experience with cloud platforms such as AWS and GCP

• Proficiency in Unix/Linux systems, including CLI-based administration and shell scripting

• Solid understanding of CI/CD pipelines (GitLab, or similar)

• Demonstrated understanding of AI-assisted development tools (e.g., Claude Code, GitHub Copilot)

• Familiarity with voice technologies and protocols such as SIP and RTP

• Strong troubleshooting, debugging, and problem-solving skills

• Excellent written and verbal communication skills in English

• Ability to work effectively in distributed, cross-functional teams

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.