Developer Relations Manager

About Gladia

Founded in 2022 by Jean-Louis Queguiner (ex-OVHCloud) and Jonathan Soto (ex-MIT/Sigfox), Gladia builds best-in-class speech AI tools that empower businesses to deliver faster, more accurate, and innovative communication solutions worldwide.

Headquartered in vibrant tech hubs like Paris and New York City, Gladia is leading the charge in speech AI innovation. In under two years, we’ve grown exponentially, now serving over 150,000 users and 700 enterprise clients—including industry leaders like Attention, Circleback, Method Financial, Aircall and VEED.IO.

Our API supports advanced speech recognition and analysis in over 100 languages, setting a new standard for speed and accuracy across customer support solutions, voice agents, meeting assistants, and more.

Backed by world-class investors like Sequoia Capital, New Wave, and XAnge, we recently raised $16M in Series A funding—bringing our total funding to $20.3M. This investment powers our mission to build the ultimate AI audio infrastructure for leading platforms across the globe.

Gladia is looking for an enthusiastic, experienced, passionate Developer Relations Manager. If you understand the nuances of how software is built, can inspire in-person and online audiences, and can work across different communities and departments, we would love to hear from you.

We believe real-time processing is the next frontier of audio transcription APIs and for this role, you'd be working with a rapidly growing company that's positioned at the intersection of speech AI and enterprise productivity, serving developers who need reliable, multilingual audio processing capabilities for their applications.

Role

At Gladia, our Developer Relations leader will wear many hats to win the hearts and minds of software teams. In this role, you’ll foster and build networks with developers, devops, engineering managers, and prompt engineers...

You will work closely with our marketing, tech and product teams to help us present and position our products while supporting our community in the most impactful way possible. Not only that, we will be counting on you to be our eyes and ears in the community and deliver back feedback from our community and users.

You will be a great public speaker, excellent writer, and comfortable operating across different media and environments. You will help us produce compelling content, campaigns, and marketing collateral. You'll enable a broader community of technologists across events, content, media, campaigns, and more.

In the role, you won’t be bouncing from event to event parroting the same message. We want someone who can really understand the needs of our audience, serve them, and build a relationship.

New and prospective customers and community members will depend on you to help them truly understand the value we offer, and how they can harness it. This work will play a critical role in the broader success of the company.

Missions

• Providing engagement and outreach focused on growing developer engagement and empowering them to generate value and do great work.

• Developing content that promotes engagement with developers, solving their problems, and using the product.

• Speaking at conferences, meetups, customer meetings, and more.

• Competitive analysis to assess how we can always lead the industry with powerful, engaged, thoughtful, and surprising advocacy and engagement.

• Building relationships within the industry and community to be their representative for Gladia in helping to engage, be successful, and deliver great work and collaboration.

• Working with product, engineering, and marketing teams to help support your and their success.

• Integrating company brand, voice, and messaging into developed content and representing that brand well.

• Being active in other communities and platforms to help foster collaboration and relationships with other communities and organizations.

• Always challenging our assumptions, our culture, and being singularly focused on delivering the very best communication and collaboration platform in the world.

• Running powerful social media, events, and other outward facing efforts that will grow our customer, community, and user base.

Profile

Experience with the following is required

• 3+ years of experience in developer relations and advocacy.

• Experience working in technology and other online communities.

• Excellent public speaking, writing, blogging, and content development skills.

• Facilitating complex and sensitive community situations with humility, judgment, tact, and humor.

• Working independently and autonomously, managing multiple competing priorities.

Experience with any of the following preferred

• 5+ years of experience leading community advocacy and developer relations programs within a software or Internet-based company.

• Experience and knowledge of open source workflow, projects, and culture.

• Prior developer experience, preferably working on an infrastructure/API project

• Existing network from a diverse set of communities and social media platforms.

• Media training and experience in communicating with journalists, bloggers, and other media on a range of technical topics.

What Gladia offers

• Fully Remote role

• Health insurance

• Dental & Vision

• Short-term and long-term disability

• 401k

• Unlimited PTO

• Wellness benefits

• Please submit your application in English. It’s our company language so you’ll be speaking lots of it if you join.

• We treat all candidates equally - if you’re interested please apply through our careers portal.