desktop support

ArtechInformationSystemLLC

St. Louis, MO, United States permanent

Posted: July 11, 2017

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Quick Summary

A Deskside Support Representative is responsible for providing technical support to clients in the St. Louis area, ensuring timely resolution of issues and maintaining a high level of quality. The ideal candidate will have excellent communication and problem-solving skills, as well as technical expertise in [specific skills].

Required Skills

Scanner Troubleshooting Microsoft OS Imaging Builds Remote Support Communication Skills Customer Interaction Microsoft Outlook

Job Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Deskside Support Representative Distributed Client Services

Location: SAINT LOUIS,mo

Duration: : 1 year (with possible extension)

• Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.

• Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.

• The support platform is Microsoft OS including Win7 and some Win10 (piloting).

• OS troubleshooting, imaging, and builds.

• Need a valid driving license this job may require some travel but you will be payed for mileage charges

• Outlook PST files.

For more information, Please contact

Shubham

973-295-4595

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