desktop support

InfojiniInc1

Rock Hill, SC, United States contract

Posted: February 1, 2017

Quick Summary

We are seeking a highly skilled IT professional to join our team in Rock Hill, SC, as a desktop support specialist. The ideal candidate will have excellent communication and problem-solving skills, with experience in IT support and customer service. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring high-quality service delivery and customer satisfaction.

Job Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job details mentioned below
Title:Desktop support
Location:ROCK HILL SC 29730
Duration:06 months Contract

SCOPE OF THE PROJECT:

This position will augment our full and part time staff to support our PC / LAN environment at York Technical College. Depending on experience, there may be

opportunities to also work within our Windows server arena.

DAILY DUTIES / RESPONSIBILITIES:
* Provide Desktop support for Faculty/staff on our main campus and satellite centers for Apple MACs, Windows PC's, laptops, printers, ipads, tablets pcs, and

other mobile devices.
* Assist with PC deployments. Protect and secure user data wile deploying pcs.
* Provide support to the Helpdesk as a member of the team
* Assist with installation of workgroup network devices (switches, cabling, wireless AP)
* Assist in supporting IT Infrastructure
* Perform other duties as requested

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• Proficiency configuring and troubleshooting Windows operating systems in a client/server environment
• Ability to diagnose and troubleshoot computer and network problems
• Strong customer service skills
• ABILITY TO DRIVE AND TRAVEL TO SATELLITE CENTERS IN INDIAN LAND SC AND CHESTER SC TO PROVIDE SUPPORT

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• EXPERIENCE PROVIDING TECHNICAL SUPPORT TO PC USERS IN AN ENTERPRISE ENVIRONMENT
• EXPERIENCE BACKING UP USER FILES, IMAGING PCS, AND RESTORING DATA
• NETWORKING EXPERIENCE INSTALLING AND MAINTAINING WORKGROUP LEVEL EQUIPMENT SUCH AS CABLING, SWITCHES, AND AP’S

REQUIRED EDUCATION/CERTIFICATIONS: -
Associate degree in Computer Science or Electronics Technology

PREFERRED EDUCATION/CERTIFICATIONS: A+, Net+, CCNA, Microsoft Certifications

All your information will be kept confidential according to EEO guidelines.

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