Desktop Support Engineer | UK

Confidential

London, England, United Kingdom permanent

Posted: February 24, 2026

Quick Summary

We're looking for a highly skilled Desktop Support Engineer to join our team, with a strong technical background and excellent communication skills. The ideal candidate should have experience with cloud, data, and software solutions, as well as strong problem-solving skills and a passion for delivering high-quality customer support.

Required Skills

Job Description

Hello, let’s meet!

Who We Are

While Xebia is a global tech company, our journey in CEE started with two Polish companies – PGS Software, known for world-class cloud and software solutions, and GetInData, a pioneer in Big Data. Today, we’re a team of 1,000+ experts delivering top-notch work across cloud, data, and software. And we’re just getting started.

What We Do

We work on projects that matter – and that make a difference. From fintech and e-commerce to aviation, logistics, media, and fashion, we help our clients build scalable platforms, data-driven solutions, and next-gen apps using ML, LLMs, and Generative AI. Our clients include Spotify, Disney, ING, UPS, Tesco, Truecaller, AllSaints, Volotea, Schmitz Cargobull, and Allegro or InPost.

We value smart tech, real ownership, and continuous growth. We use modern, open-source stacks, and we’re proud to be trusted partners of Databricks, dbt, Snowflake, Azure, GCP, and AWS. Fun fact: we were the first AWS Premier Partner in Poland!

Beyond Projects

What makes Xebia special? Our community. We run events like the Data&AI Warsaw Summit, organize meetups (Software Talks, Data Tech Talks), and have a culture that actively support your growth via Guilds, Labs, and personal development budgets — for both tech and soft skills. It’s not just a job. It’s a place to grow.

What sets us apart? 

Our mindset. Our vibe. Our people. And while that’s hard to capture in text – come visit us and see for yourself.

About Project

You will join a growing and fast-paced environment where you will play a key role in supporting daily IT operations within a modern office setup. As the primary IT point of contact for a team of 30–50 employees, you will ensure the reliability, stability, and efficiency of workplace technology, supporting both technical and non-technical staff.

You will be:

• managing the full lifecycle of company hardware, primarily Apple MacBooks,

• providing hands-on support within macOS environments,

• administering Google Workspace, including user management and account support,

• supporting networking and connectivity (VPN access, Wi-Fi troubleshooting, basic networking issues),

• maintaining office IT infrastructure (Zoom/Teams rooms, printers, peripherals),

• delivering high-quality, user-focused technical support,

• supporting employee onboarding and offboarding processes,

• acting as an internal advisor and trainer on workplace technology.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Interested in this position?