Desktop Support Engineer L1

AccionLabs2

Singapore, , Singapore permanent

Posted: August 4, 2017

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Quick Summary

A Desktop Support Engineer L1 role in Singapore, responsible for providing technical support and troubleshooting for desktop applications.

Required Skills

Customer Service IT Support Windows Microsoft Outlook Hardware Troubleshooting Software Installation System Maintenance Software Upgrades User Account Management

Job Description

Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.

Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).

Role - Desktop Support Engineer L1
Job Description

· The Desktop support Engineers shall provide assistance to the IT users.

· Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting.

· Management of user accounts and access controls to client data.

· Responsible for the implementation, support, administration and management of Windows 7

· Configuring Microsoft Outlook / Outlook Express.

· Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications

· Desktop/phone setup for projects

All your information will be kept confidential according to EEO guidelines.

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