deskside support

ArtechInformationSystemLLC

Washington, DC, United States permanent

Posted: February 1, 2017

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Quick Summary

Deskside Support Representative for a dynamic and fast-paced IT environment, providing technical expertise and support to clients in Washington, DC.

Required Skills

Communication Skills Customer Service Technical Support Problem Determination Operating Systems Desktop PC Configuration Data Migration IT Refresh

Job Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Deskside Support Representative Distributed Client Services
Location: WASHINGTON,DC

Duration: 12 + Months (with possible extension)
Job Description:

• Must have excellent communication skills, they will be serving Executives. So previous executive serving experience is a plus.On-site problem determination and remedy of MS WIN operating systems errors.

• Initial installation and re-loads of common PC applications and base images.

• Desktop and laptop installation, discontinuance, relocation, upgrade and modification, etc.

• Break/fix support. IMAC, data migration, pc refresh. Must have great communication skills/customer service skills

For more information, Please contact

Shubham

973-295-4595

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