DESKSIDE SUPPORT

ArtechInformationSystemLLC

Piscataway Township, NJ, United States permanent

Posted: February 9, 2017

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Quick Summary

We are seeking a highly motivated and experienced Deskside Support Representative to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess technical expertise in IT. The successful candidate will be responsible for providing exceptional customer service and technical support to clients while maintaining high levels of productivity and accuracy.

Required Skills

Communication skills Customer Service Problem Determination Technical Troubleshooting Microsoft Windows

Job Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Deskside Support Representative Distributed Client Services
Location

Duration: 12 + Months (with possible extension)
Job Description:

• Must have excellent communication skills, they will be serving Executives. So previous executive serving experience is a plus.On-site problem determination and remedy of MS WIN operating systems errors.

• Initial installation and re-loads of common PC applications and base images.

• Desktop and laptop installation, discontinuance, relocation, upgrade and modification, etc.

• Break/fix support. IMAC, data migration, pc refresh. Must have great communication skills/customer service skills

For more information, Please contact

Shubham

973-295-4595

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