Deskside support

ArtechInformationSystemLLC

Dallas, TX, United States permanent

Posted: February 9, 2017

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Quick Summary

Artech is seeking a skilled Desktop Support Representative Onsite Support to join our team in Dallas, TX. The ideal candidate will be responsible for providing technical support to clients, diagnosing and remediating issues, and ensuring high-quality service delivery.

Required Skills

Desktop Support Apple OS Installs Remote Desktop Takeover Verbal Communication Written Communication Customer Interaction Reliable Transportation

Job Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Desktop Support Representative Onsite Support
Location Dallas,TX
Duration: 1+ years

• Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
• Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
• Outlook PST files.
• Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.
• Travelling is required

For more information, Please contact

Shubham

973-295-4595

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