Deskside Support

ArtechInformationSystemLLC

Austin, TX, United States permanent

Posted: June 7, 2017

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Quick Summary

Artech is seeking a Deskside Support professional to provide technical expertise to fill gaps in clients' immediate skill-sets, deliver emerging technology skill-sets, and refresh existing skill base.

Required Skills

Deskside Support Diagnose Computer Issues Installs Desktop PC Configuration Remote Control Shop Floor Leadership Documentation SCCM

Job Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Deskside Support
Location: AUSTIN, TX
Duration: 1 year (with possible extension)

· Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
· Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
· Trade Floor Support is a Must!
· Break/Fix troubleshooting experience in larger corporate environments
· Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.
· This candidate would need to be a leader type and a well-diversified Deskside Tech. Someone who can document procedures well (organized).

For more information, Please contact

Shubham

973-295-4595

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