Desk Investigator Officer

Cermaticom

Jakarta, Jakarta, Indonesia contract

Posted: April 12, 2026

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Quick Summary

Manage and monitor anti-fraud & investigation process, coordinate with head of credit ops team, and develop fraud prevention initiatives. Requires at least 3 years experience in fraud analysis, risk policy, and field investment.

Required Skills

Anti-fraud Investigation Reporting Fraud Prevention Team Management Data Analysis Financial Modeling Communication Collaboration Customer Service

Job Description

• Manage and responsible for the overall Anti-fraud & investigation Process
• Liaise with Superior (Head of Credit Ops)
• Responsible to maintain daily and weekly report
• Develops fraud model prevention initiatives
• Recovers fraud losses
• Coordinate collaborations with other departments.
• Monitoring and developing team performance and coaching if needed

• Min. Diploma degree any major
• Minimum experience 3 years as fraud analyst, internal audit, risk policy in bank/multifinance/fintech preferably have experience in personal loan, retail loan, credit card
• Have experience in field investigation
• Have experience in data analysis
• Have honest attitude, conscientious and responsible.

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