Designer

The Designer is responsible for the execution of visual design deliverables while actively contributing to the successful implementation of design solutions for marketing/communication campaigns and digital experiences that benefit people and clients. By creating design deliverables and solutions that align strategic direction and user needs, providing support to other team members, having passion for design and keeping high standards, the Visual Designer contributes to project success, client satisfaction and to strengthen our creative culture. The designer will be focusing on email design and client-facing presentation decks. The ideal candidate is creative, detail-oriented, and experienced in maintaining brand consistency across multiple accounts while collaborating closely with writers, designer, producers and internal teams.

You Will

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Design email campaigns, ensuring adherence to brand guidelines.

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Create and adapt email templates for different brands.

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Develop presentation decks to showcase results, insights, and new creative ideas to clients.

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Assist in creating visual designs that align with campaign objectives.

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Manage and organize digital assets, including photography libraries.

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Work with Microsoft software, including Excel and PowerPoint, to support design deliverables

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Contributes on visual design projects in the following areas: Print, Marketing Campaign, Social Media, Motion and Illustration.

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Provides reliable quality assurance on all visual design deliverables. Anticipates issues and flags situations that might impact quality or delivery success.

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Participates in calls and client meetings, handles IM and e-mail communication. Presents work during internal presentations.

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Communicates effectively with design team members, project managers and design leads.

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Thinks creatively and justify concepts to team members and Design Leads.

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Understands and applies the design thinking cycle to projects when is appropriate.

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Balances strategic development with client objectives.

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Stays up to date with recent design trends and new technologies.

• Builds and maintains a rapport with creative team, project managers and developers.

You Have

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Strong knowledge of brand guidelines and visual design principles.

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2+ yrs. experience experience designing email templates and client-facing presentation decks.

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Skilled in digital asset management and photography libraries.

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Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.

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Creative thinker with the ability to innovate within structured templates.

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2+ yrs. experience in advertising agencies, digital agencies, design agencies, and/or startups.

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English Proficiency (B2+ reading, writing, and conversation).

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Strong design portfolio including pieces for international clients.

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Experience working with design teams in at least 2 of these areas: on print, visual design, digital marketing, social media, illustration and motion areas, preferably for international clients and global brands.

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Extensive knowledge of Photoshop, Illustrator, InDesign, and Figma.

• Understanding of CMS and frameworks such as: Bootstrap, Foundation, Umbraco, Wordpress, AEM or any others.

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Understanding of interactivity and animation principles and best practices.

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Understanding of visual design principles, trends, and systems.

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Solid understanding of UX principles, trends and theory.

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Understanding of digital marketing, online advertising and business strategy concepts.

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Knowledge of productivity tools: MS Office (Word, Excel, Outlook), remote collaboration tools (Slack, Zoom, Drive, Box, Paper, Evernote).

What We Offer

• Maternity and parental leave extra days

• Competitive benefits packages

• Vacation, compassionate leave, sick days, and flex days

• Access to online services for families and new parents

• End-of-year closure days (not deducted from vacation balance)

• Diversity and Inclusion Board with 12 affinity groups

• Internal learning and development programs

• Enterprise-wide employee discounts

• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx