Design Lead - Agentforce

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Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The creative group at Salesforce has an opening for an Art Director. Salesforce creatives combine high-level creativity, craftsmanship, strategic smarts, and business IQ to bring engaging concepts to life. Experienced thinkers and storytellers, our creatives collaborate in a multifaceted work environment to create remarkable work that inspires customers, attracts prospects, and delivers results.

Who you are

You have excellent design skills, a wealth of digital experience, and impressive conceptual abilities. You’re fearless in trying new directions or techniques in order to create something new. You have your finger on the pulse of industry trends and best practices, and you’re frequently sought out by other designers for input on their designs. You’re both a sprinter and long-distance runner.

You'll concept everything from big campaign ideas and event experiences to cohesive design themes for email campaigns and what should go on a t-shirt. You'll design creative campaigns, email materials, social campaigns, webpages, presentations and anything else our internal client or creative team at large needs. You'll also create immersive experiences for our world-class events, including Dreamforce, the biggest software conference in the world.

You must also be able to:

• Create and inspire work that meets strategic marketing objectives and clear point of view that aligns to the Salesforce brand

• Promote collaboration between the client and the creative department

• Develop, produce, and lead well-thought-out presentations that tell the story of the design solution 

• Constantly push the envelope by promoting progressive thinking and innovation

• Lead and coach junior creative staff through critique of their work to maintain quality and consistency

• Understand the business and industry of our internal clients and external customers

• Be able to work with external vendors/freelancers to provide clear creative direction and timely/helpful feedback to improve creative processes

• Prioritize work and resources across engagements based on short and long-term needs

Skills and experience:

• 5+ years of advertising agency or design shop experience or with strong command of integrated marketing/advertising campaigns which includes digital (web, UI/UX, interactive, video) in addition to traditional advertising or design projects (print, OOH, events)

• A compelling portfolio of original work that’s both conceptual and results-driven

• Exceptional written and oral communication skills

• Strong attention to detail and eagerness to push the boundaries

• Expert knowledge of the Adobe Creative Suite

• Expert knowledge of Figma 

• Proficiency in AI tools such as: Gemini, Veo 3, Runway ML, Nano Banana, Claude Code

• Proficiency in Video editing and After Effects

• Expert knowledge in Keynote/PowerPoint/Google slides, 

• A Bachelor’s degree or equivalent experience

About Salesforce

Salesforce, the Customer 360 Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.