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DEPUTY DIRECTOR, SINGLE ISSUE REVIEW

CityOfNewYork

New York, NY, United States permanent

Posted: April 7, 2026

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Quick Summary

The Deputy Director, Single Issue Review is a leadership role that oversees the review of single-issue policies within the Department of Social Services.

Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Bureau of Revenue Development & Automation (BRDA) maximizes federal and state funding of Human Resources Administration (HRA) costs. Within BRDA, the Revenue Optimization and Automation unit reviews information and case data to maximize revenue and minimize vulnerability to overpayments, disallowances, and fines; develops and automates complex revenue generating and risk avoidance projects, provides financial analysis and technical support and conducts data research. Most of its projects require proficiency in Enterprise Data Warehouse (EDW), Structured Query Language (SQL) and Microsoft Access.

The Revenue Optimization and Automation unit is responsible for implementing revenue enhancing initiatives and projects using complex SQL algorithms and EDW data, analyzing data to identify claims that can be reclaimed for higher federal and state reimbursement rates, preparing claim adjustments to maximize federal and state funding, providing technical support, financial analysis, data retrieval and financial claims support to DSS and other City agencies, responsible for the semi-annual SNAP Certification process for DSS/HRA staff and the 1099 issuances for rental payments.

The Finance Office is recruiting for one (1) Administrative Staff Analyst NM-I to function as a Deputy Director of Single-Issue Review, who will:

- Supervise analytical staff that are responsible for submitting over $50 million in claims for federal and state reimbursement.

- Ensure all participants and invoice data for claims are analyzed, reviewed and compiled accurately.

- Responsible for ensuring accurate and timely submissions of Homebase, Anti-Eviction and Medicaid claims.

- Supervise the data and correction reports within a proprietary database of rental issuances used to generate over 26,000 landlord 1099s for the agency within the prescribed deadlines.

- Oversee the landlord inquiry process to handle questions from landlords after the 1099s are mailed.

- Develop, write and run SQL for new projects and update and modify existing queries as needed.

- Assist with special projects for the Assistant Deputy Commissioner and Deputy Commissioner.

Hours/Schedule: 9-5

ADMINISTRATIVE STAFF ANALYST ( - 1002A

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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