Deputy Director, Course Provider Administration

The Course Provider Administration team within Buildings University (BU) is responsible for the management and oversight of registered course providers that deliver required training to the construction industry. The team ensures that training programs meet stringent standards for quality, consistency, and regulatory compliance. By overseeing course providers who offer training that lead to licenses and course completion credentials, including Site Safety Training (SST) cards and Worker Wallet cards, the team plays a critical role in promoting safety, professionalism, and adherence to applicable laws and rules throughout New York City’s construction sector.

Under the direction of the Executive Director of Buildings University, the Deputy Director, Course Provider Administration, is responsible for administering the Course Provider Program in accordance with applicable NYC Rules, including 1 RCNY 105-03 and relevant Local laws. This role oversees course provider application reviews, registered course provider approvals, renewals and vendor-supported identification card management through a central training registry platform.

Key Responsibilities:

- Administer and implement the Course Provider Program and its applicable NYC Rules, 1RCNY 105-03 and Local Laws.
- Supervise analysts and other administrative staff responsible for course provider application processes, DOB approved courses and requirement updates, program information on the DOB website including the listing of registered course providers.
- Verify, reviews and updates spreadsheets, reports, dashboards, and tracking tools related to course provider applications and compliance
- Review course provider applications, registration documents and provide final sign-off on approvals, renewals, and determinations.
- Oversee Department approved course providers, ensuring ongoing compliance with program requirements.
- Coordinate with internal subject matter experts, legal counsel, IT staff, and other internal stakeholders to support program implementation and compliance with regulations.
- Manage the contract and relationship with training registry platform vendor, conducting regular meetings, monitor performance and communicating system issues. Review and request data from training registry platform vendor.
- Plan and conduct informational sessions for representatives of registered course providers to communicate requirements, program updates, and changes to regulations.
- Serve as the point of contact for the registered course provider community and members of the industry, provide guidance on regulations and help to resolve issues.
- Write formal letters, emails, and guidance documents about applications, approvals, compliance matters, and program operations.
- Monitor course provider compliance through data analysis, Training Connect records, review of complaints and required submissions.
- Prepare data driven reports, as needed, to support leadership decisions.

ADDITIONAL INFORMATION:
Due to the existence of an Administrative Manager promotion list, the Department of Buildings is unable to transfer an Administrative Manager from another agency or hire from the open competitive list. As such, only permanent Administrative Managers at the Department of Buildings, applicants who are reachable on Administrative Manager Promotion List (Exam No. 1552) for the Department of the Buildings, and applicants as indicated below will be considered.

REMOTE WORK:
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.

To APPLY:
Visit Jobs NYC (cityjobs.nyc.gov) to view and apply for available positions. Search by agency (Department of Buildings), keywords, or for the specific Job ID #.

NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
3. A four-year high school diploma or its educational equivalent and six years of
satisfactory, full-time progressively responsible experience as described in "1"
above, 18 months of which must have been in an administrative, managerial,
executive or supervisory capacity. The supervisory work must have been in the
supervision of staff performing clerical/administrative work of more than
moderate difficulty; or
4. Education and/or experience equivalent to "1", "2" or "3" above. However, all
candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above
the high school level may be substituted for the general clerical/administrative
experience (but not for the administrative, managerial, executive or supervisory
experience described in "1", "2" or "3" above) at a rate of 30 semester credits
from an accredited college for 6 months of experience up to a maximum of 3½
years.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.