Deployment Strategist, National Security

Build a Safer World.

TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all.

The Deployment Strategist team at TRM Labs is dedicated to fostering strong relationships with our customers and ensuring they achieve their desired outcomes with our solutions. As a Deployment Strategist focused on National Security, you will work with U.S. government and intelligence community stakeholders to integrate TRM into their investigative and compliance environments. This includes delivering product training, answering advanced product questions, supporting classified investigations, ensuring regulatory and operational alignment, facilitating feedback loops, and enabling reference-ability across the national security community.

The Impact You Will Have

• Act as a trusted advisor, assisting national security customers in maximizing the effectiveness of TRM within their investigative, intelligence, and compliance missions.

• Confidently explain complex product, technical, and intelligence analysis, helping analysts and investigators interpret blockchain data in support of national security outcomes.

• Build and deliver product demonstrations tailored to mission operators, analysts, and agency leadership.

• Conduct structured training sessions to ensure TRM is embedded into day-to-day workflows.

• Serve as the “Voice of the Customer,” providing feedback from national security partners to product and engineering teams.

• Monitor customer usage, detect meaningful trends, and proactively address challenges to drive measurable outcomes.

• Identify risks of disengagement or churn and implement effective mitigation strategies.

• Establish a regular cadence with stakeholders to understand mission priorities, operational requirements, and emerging threats.

What We’re Looking For

• Active TS/SCI with Full-scope polygraph required.

• Must be based in the Washington, D.C. area (Virginia preferred) with ability to work onsite or in secure facilities 3 days per week.

• 5+ years of work experience, ideally across intelligence, defense, law enforcement, or related national security functions.

• Practical experience with virtual currencies and blockchain analysis in an investigative or intelligence capacity; strong appetite to deepen expertise in these areas is essential.

• Experience structuring complex problems and identifying the most critical issues to prioritize.

• Exceptional and consistent attention to detail in high-stakes or classified contexts.

• Ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.

• Comfort operating in fast-paced environments where mission priorities and regulatory expectations evolve quickly.

• Ability to work collaboratively in cross-functional and interagency settings.

About the Team

As a globally distributed team, members may observe different time zones. However, most of the team will overlap between the hours of 7 AM–5 PM EST for meetings and collaboration.

Our Customer Success team is fully remote, thriving on asynchronous communication and collaboration through Slack channels and detailed documentation. We hold weekly Customer Syncs, bi-weekly health syncs, join associated POD calls, and regularly engage with our customers. As experts in our craft, we focus on providing support, driving value, and building meaningful relationships with our customers as trusted advisors. For the NatSec role, this includes working closely with U.S. government partners to ensure TRM is mission-critical and trusted within secure environments.

Learn about TRM Speed in This Position

• Rapid Client Alerts: Draft and send mission-specific client alerts about new sanctions and tool updates within hours.

• Expedited Trace Validation: Validate client traces and gather intelligence on VASPs within hours, coordinating with internal teams to expedite investigations in support of national security.

• 24-Hour Client Support: Respond to urgent, classified client inquiries—from trace validations to intelligence requests—as quickly as possible to ensure fast and effective mission support.

Life at TRM

We are building a safer world. That promise shows up in how we work every day.

TRM runs fast. Really fast. We’re a high‑velocity, high‑ownership team that expects clarity, follow‑through, and impact. People who thrive here are energized by hard problems, experimentation, and direct feedback. If something takes months elsewhere, it often ships here in days.

That pace isn’t for everyone. If you are optimizing primarily for consistent work-life balance, use the interview process to pressure-test fit. We want teammates who thrive here, not just survive here.

Leadership Principles

We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.

• Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.

• Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.

• Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.

Learn more: Interviewing at TRM: How We Hire and What Success Looks Like

The impact you will have

This work has real stakes. Depending on your role at TRM, your week might look like:

• Driving critical investigations that can’t wait for typical business hours.

• Shipping products in days when others would schedule quarters.

• Partnering with teams across time zones to deliver insights while the story is still unfolding.

• Building new solutions from first principles when the playbook doesn’t yet exist.

• Protecting victims and customers by tracing illicit activity and disrupting criminal networks.

Join our Mission

At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.

TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.

Recruitment agencies

TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

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