Dental Patient Coordinator

About the Role:

We are a staffing agency recruiting on behalf of a well-established dental practice in Florida seeking a reliable and detail-oriented Remote Patient Coordinator. This role is ideal for someone with dental administrative experience who is comfortable working remotely and managing patient communications and insurance processes.

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Key Responsibilities:

• Answer incoming calls and assist patients with scheduling, questions, and general support

• Provide professional and friendly patient communication at all times

• Scan, upload, and securely send patient documentation

• Verify dental insurance benefits and communicate with insurance providers

• Handle dental billing tasks and assist with claims processing and follow-ups

• Maintain accurate patient records and documentation

• Ensure full compliance with HIPAA regulations and patient confidentiality

• Coordinate with the dental office team to support smooth daily operations

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Required Qualifications:

• Previous experience in a dental office environment (front desk, patient coordination, or billing)

• Experience using Dentrix or similar dental practice management software

• Strong understanding of dental billing and insurance verification

• Knowledge of HIPAA compliance

• Excellent communication and customer service skills

• Strong organizational skills and ability to work independently in a remote setting

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Preferred Qualifications:

• Experience with DEXIS (DIXIS) imaging software

• Prior experience working remotely

• Familiarity with Florida-based dental insurance plans

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Work Schedule:

• 20 hours per week (part-time)

• Potential to transition into a full-time role based on performance

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