Dental Clinic Receptionist

Our busy and growing dental practice is in need of an additional front line Receptionist!  We seek a courteous and engaging professional who loves welcoming people with joy - this critical position supports busy dental clinic operations by actively creating a warm environment, greeting patients with a smile, and ensuring important patient information is obtained, verified, communicated, and updated as necessary. 

This is a part-time position (M, T, and W), approximately 24 hours per week, but offers an opportunity for additional hours.  Position offers a generous amount of paid time off (vacation and sick time), in addition to several paid holidays including the week between Christmas and New Years.

Primary responsibilities include:

Answering phones, checking voicemails, and returning patient phone calls

Scheduling and confirming patient appointments

Referring patients to other clinics if they have insurance

Updating and uploading patient information using Dentrix system

Filling openings and cancelled appointments quickly

Printing daily routing slips

Printing copies of daily schedules

Noting no-call/no-shows and cancellations using Dentrix

Maintaining patient waitlist

Training and supervising front desk volunteers

Maintain neat and clean reception/patient waiting area

Assisting in special projects as assigned by the clinic manager/dentist

Required Qualifications:

High school diploma or GED

Specialized coursework and/or proven work history and experience in general office practices such as typing, filing, data entry, and general administrative support – medical or dental office experience preferred

Strong customer service skills

Current CPR certification

Familiarity with dental terminology

Familiarity with Dentrix software highly preferred, willing to train the right person

High proficiency with computer software and data entry a huge plus

The ideal candidate will possess a calm demeanor and the ability to sensitively and respectfully interact with a diverse patient population.  Reliability, punctuality, and flexibility required to manage busy front desk and ensure smooth clinic operations. 

Hope Clinic is a non-denominational Christian medical and social service provider that offers whole-person care, serving all in Jesus’ name.  Most importantly, the successful candidate will embrace and reflect the mission to “Multiply Hope”, empowering others to live generous lives and creating opportunities for help and healing. 

Please include separate cover letter with resume to be immediately considered. 

Hope Clinic is an Equal Opportunity Employer.