Demand Planning Team Lead

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Demand Planning Team Lead to join our Planning Team. This individual will report into our Manager of Demand Planning and help drive strategy, innovation, and revenue across the team. If you're passionate about enhancing existing processes and efficiently using inventory dollars to provide the best service to our customers, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel up to 5% of the year including to our headquarters in Melville, NY for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $95,000 – $115,000 per year

Responsibilities:

• Act as a Super User within our Demand Planning system including oversight of forecast changes within the system, maintaining and building dashboards, setting up standardized reports within the system, managing and building business rules, and more

• Monitor and analyze standard reporting to help identify any issues and concerns that may require intervention or KPIs trending in the wrong direction working with the responsible team member and cross functional partners to develop an action plan to address

• Support Integrated Business Planning processes, helping to coordinate and align on a cross-functional consensus demand plan

• Engage in strategic initiatives and projects that help support the growth of the company

• Attend weekly team meetings and category meetings for product categories team members oversee

• Collaborate closely with operations and merchandising team members to improve processes, address issues and drive strategy

• Coach and support team members helping to drive personal and professional growth

Requirements:

• Bachelors degree in Business, Merchandising, Finance, or a related field

• 3+ years of Demand Planning experience in a high SKU environment

• 1+ years of experience in a leadership role and proven experience leading and mentoring others

• Demonstrated experience in Microsoft Excel (V-lookup, Pivot tables, etc.)

• Strong communication skills

• Critical and creative thinking skill working in an everchanging environment

• Statistical analysis and data manipulation skills

• Proven ability to prioritize and meet deadlines while remaining flexible in a high growth environment

Preferred Qualifications:

• Prior experience working with and using Relex

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options

• 401(k) with up to 4% company match

• Paid vacation, sick time, and holidays

• Company-paid basic life insurance and long-term disability

• Discounted auto, home, and pet insurance programs

• Flexible Spending Account (FSA)

• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)

• Company-provided equipment and one-time $250 work from home stipend

• $750 annual professional development budget

• $25 monthly Grubhub credit

• Company rewards and recognition program

• And more!

• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.

• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!

• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.

• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.

• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.

• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.

• To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills.

• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.

• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.