Demand Planning Manager

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About the team

Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we’re in the early stages of building our product and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space.

What you'll do

• Demand Forecasting: Utilize historical sales data, market trends, and customer insights to develop accurate demand forecasts for our quick commerce groceries business.

• Demand Variability Management: Develop strategies to manage and mitigate demand volatility, considering factors such as seasonality, promotions, and external market influences.

• Sales and Operations Planning (S&OP): Lead the S&OP process, facilitating regular meetings to align demand and supply plans, identify gaps, and develop action plans to meet business objectives.

• Reporting and Communication: Prepare and present demand planning reports, including key performance indicators (KPIs), to senior management and stakeholders. Communicate forecast updates, insights, and recommendations to internal teams.

• Inventory Management: Plan and manage inventory levels to meet customer demand while minimizing costs and stockouts. Collaborate with suppliers and logistics teams to optimize inventory replenishment processes.

• Collaborative Forecasting: Engage with internal stakeholders, such as sales, marketing, and product teams, to gather input and align on demand forecasts.

• Data Analysis: Analyze sales data, market trends, and other relevant factors to identify patterns and drivers of demand. Utilize statistical models and forecasting tools to generate accurate demand projections.

• Continuous Improvement: Monitor demand planning processes, identify areas for improvement, and implement enhancements to optimize forecasting accuracy, inventory turnover, and supply chain efficiency.

• Cross-functional Collaboration: Collaborate with cross-functional teams, including marketing, logistics, and operations, to ensure effective execution of demand plans. Provide input and support for new product launches, promotions, and supply chain initiatives.

• Systems and Tools: Leverage advanced demand planning tools, statistical forecasting software to enhance forecasting accuracy and automate processes where applicable.

What you'll need

Successful candidates will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer centricity, and a strong alignment with our core values and purpose.

• At least 4+ years of experience in a supply chain role or similar. Time spent in tech, logistics, or a start-up is a plus

• Bachelors in Engineering, with a focus on Supply Chain or Operations Management is a plus.

• Strong analytical capabilities, mastery of Excel is required. Bonus points for technical ability in SQL

• Grittiness. You never hesitate to roll up your sleeves and address something hands-on, you persevere when others fall away

• High level of attention to detail & speed of execution, the role will require lots of daily operational follow ups.

• Strong communication skills, as you will need to communicate with all levels of Supplier & DC operation teams.

• Self-starter - the ability to self-serve, investigate and get the data we require will make you much more effective in this role

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.

• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.

• Explore new opportunities to learn and grow every day.

• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)

• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.