Demand Planner

Job Summary

The Demand Planner is an individual contributor role that supports the effective planning and execution of materials and inventory to ensure product availability, cost efficiency, and on-time delivery. This role is responsible for maintaining accurate ERP parameters, analyzing demand and forecast data, executing purchase orders, and supporting inventory optimization efforts. The Demand Planner collaborates with cross-functional partners including Sales, Marketing, Operations, and Purchasing to maintain service targets and operational performance.

Responsibilities

• Execute inventory planning strategies to support improved inventory turns while maintaining required service levels.

• Prepare and maintain routine reports and data analysis to support key performance indicators (KPIs).

• Participate in Lean and continuous improvement activities aimed at enhancing productivity and supply chain efficiency.

• Monitor and manage inventory levels based on product usage, forecast trends, and customer stocking programs.

• Support quarterly inventory processes such as scrap reviews and returns to suppliers.

• Review customer demand, sales forecasts, and historical data to establish ERP system parameters (e.g., EOQ, lot size, safety stock, reorder points).

• Manage replenishment and stocking programs for designated customers.

• Collaborate with Marketing, Sales, and Strategic Purchasing to support stocking programs, bonded inventory, and blanket order execution.

• Track and report performance metrics related to product availability, delivery performance, inventory turns, and months-on-hand (MOH).

• Coordinate new item setups and data requirements with the Item Control Administrator.

• Provide cross-functional support and perform backup responsibilities within the Supply Chain Services (SCS) department as required.

• Attend meetings and prepare relevant planning data and reports.

• Perform daily ERP functions including:

• Creating purchase orders

• Issuing orders

• Preparing reject notices and corrective action requests

• Responding to supplier issues related to forecasts, product demand, revisions, or receipt discrepancies

• Other duties as assigned by manager

Qualifications

• Bachelor’s Degree in Supply Chain Management, Business, Operations, or related field.

• 3–5 years of relevant experience in demand planning, supply planning, or supply chain operations.

• Working knowledge of MRP and CRP systems.

• Experience using forecasting tools and understanding of bills of materials.

• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).

• Solid math and statistical analysis skills.

• Ability to manage multiple tasks with accuracy and attention to detail.

• Ability to work independently and collaboratively.

• Strong communication, problem-solving, and organizational skills.

• Self-motivated, action-oriented, and able to work in a fast-paced environment.

Essential Job Functions

• Must be able to withstand long periods (up to 4 hours without a break)

• Must be able to read and write fluently in English

• Must be professional, ethical, and customer-focused

• Must be willing to travel internationally

• Must be willing to work over-time as needed

• Regular and on-time attendance

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!

#LI-DZ1

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 x3490 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email [email protected].

Notice to Staffing Agencies, Placement Services, and Professional Recruiters:

Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Director of Organization Development and Talent Acquisition or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.