Delivery Manager – Automation & SDET

Procept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd, Canada.  We specialize in consulting, training, and solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, Zambia, Ghana, Rwanda, Kenya and now Uganda.

Job Summary

The Delivery Manager – Automation & SDET is responsible for leading the end-to-end delivery, quality assurance strategy, and automation testing practices across multiple telecom technology initiatives. The role oversees SDET teams, drives the adoption of automation-first testing approaches, and ensures high-quality, scalable, and reliable software delivery aligned with business objectives.

This role requires a strong blend of technical expertise, delivery management, stakeholder engagement, and leadership capability to ensure efficient execution of testing strategies within fast-paced, high-availability telecom environments.

Key Responsibilities

1. Delivery & Program Management

• Lead the planning, execution, and delivery of QA and automation testing across multiple projects and releases.

• Ensure timely delivery of high-quality software in alignment with business and customer expectations.

• Define and track KPIs, SLAs, and quality metrics to measure delivery performance and continuous improvement.

• Manage risks, dependencies, and issues across projects, ensuring proactive resolution and escalation where necessary.

• Collaborate with Product, Engineering, and Business teams to align delivery priorities and timelines.

2. Automation & QA Strategy

• Define and drive the overall test automation strategy across the organization.

• Ensure adoption of scalable and maintainable automation frameworks using tools such as Selenium, Cypress, Playwright, and Appium.

• Champion shift-left testing, continuous testing, and quality engineering practices.

• Oversee integration of automated testing into CI/CD pipelines to enable faster and more reliable releases.

• Ensure implementation of functional, regression, performance, and security testing practices.

3. Team Leadership & Capability Development

• Lead, mentor, and manage SDET and QA teams to ensure high performance and continuous capability development.

• Provide technical guidance on automation frameworks, tools, and best practices.

• Conduct performance reviews, coaching, and career development planning for team members.

• Foster a culture of quality ownership, accountability, and continuous improvement within the team.

4. Stakeholder Management

• Engage with internal and external stakeholders to understand requirements and translate them into effective testing strategies.

• Provide regular updates on delivery status, risks, and quality metrics to senior management.

• Act as the primary point of contact for all QA and automation-related matters within assigned projects.

5. Quality Assurance & Governance

• Establish and enforce QA standards, processes, and best practices across projects.

• Ensure effective defect management processes, including logging, tracking, and resolution using tools such as Jira, Confluence, and HP ALM Octane.

• Drive improvements in test coverage, defect leakage, and overall product quality.

• Ensure compliance with telecom industry standards and regulatory requirements where applicable.

6. Technical Oversight

• Provide oversight on the design, development, and maintenance of automation frameworks.

• Review and approve automation architecture and design decisions.

• Ensure effective use of programming languages such as Java, JavaScript, or Python within automation efforts.

• Oversee database validation, API testing, and debugging processes.

• Encourage adoption of modern testing tools and emerging technologies.

• Bachelor’s Degree or HND in Computer Science, Engineering, ICT, or a related field.

• 7–12 years of relevant experience in software testing and quality assurance, with at least 3–5 years in a leadership or delivery management role.

• Proven experience managing SDET or automation testing teams in telecoms, ICT, fintech, or related industries.

• Strong hands-on experience with automation tools such as Selenium, Cypress, Playwright, or similar.

• Experience with CI/CD tools and pipelines (e.g., Jenkins, GitLab CI, Azure DevOps).

• Solid programming knowledge in Java, JavaScript, Python, or similar languages.

• Strong understanding of software development lifecycle (SDLC), Agile, and DevOps practices.

• Experience with performance testing and security testing is an added advantage.

• Familiarity with version control systems such as Git.