Deal Ops Specialist

Company at a Glance
OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

As a Deal Operations Specialist, you will be the operational backbone for our premium programmatic marketplace. You will act as the bridge between technology and execution, managing the end-to-end lifecycle of programmatic deals for OpenX Partners.
This is a high-impact role that requires a blend of technical expertise, analytical rigor, and a "solutions-first" mindset. You'll partner closely with internal teams to QA, troubleshoot, optimize, and resolve issues, ensuring a seamless experience for both clients and internal users.

Responsibilities :
• 1. Deal Lifecycle Management
• Execution & QA: Lead the end-to-end setup, QA, and deployment of deals, ensuring all inventory and data segments are aligned with client objectives.
• Inventory Curation: Build premium audience packages using contextual data triggers and sitelist curation across Display, OLV, and CTV formats.
• Performance Optimization: Proactively monitor deal health, pacing, and delivery. Identify “under-the-hood” yield opportunities to scale successful campaigns and optimize toward client-defined KPI goals such as CTR, CPA, VCR and Viewability.
• 2. Technical Troubleshooting & Analytics
• Problem Solving: Act as the primary point of contact for technical troubleshooting, resolving issues related to scale, bidding, and overall deal health.
• Analytics: Skilled at analyzing large data sets to uncover trends, diagnose issues, and drive solutions.
• Process Innovation: Help define and document "best-in-class" operational workflows to improve team efficiency and platform scalability.
• Operational Accountability: Ensure timely resolution of cases in alignment with defined SLA standards and internal performance metrics.
• 3. Strategic Partnership
• Consultative Support: Partner with commercial teams to advise clients on the most effective transactional setups within the OpenX platform.
• Cross-Functional Collaboration: Work closely with Product and Sales Engineering to pilot new features and provide feedback that drives the OpenX product roadmap.

Requirements:
• 3–5 years of professional experience, with at least 2+ years of hands-on DSP/SSP, Tech Partner or Publisher experience (programmatic background is essential).
• Technical Literacy: Deep understanding of AdTech protocols (RTB, OpenRTB) and the nuances of different formats (CTV, Mobile, Desktop).
• Data Proficiency: Advanced Excel skills (Pivot Tables, VLOOKUPs, data modeling) and experience with visualization tools like BigQuery, LookerStudio Sigview.
• Operational Excellence: Proven ability to manage multiple parallel projects in a fast-paced environment. Experience with Salesforce is a plus.
• Regulatory Knowledge: A solid grasp of data privacy regulations (GDPR, CCPA) and their impact on programmatic targeting.
• Soft Skills: A "self-starter" mentality with the ability to communicate complex technical concepts to non-technical stakeholders.
• Independent and Accountable: Able to manage tasks autonomously, prioritize effectively, and deliver high-quality work with minimal direct.
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Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per year + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.

A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: https://www.openx.com/company/careers/ A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.

OpenX VALUES
Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.

WE ARE ONE
We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture

WE ARE CUSTOMER CENTRIC
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.

OPENX IS OURS
We are all owners of OpenX
We all have a voice to improve OpenX
We stake our personal and professional reputations on the excellence of our work
We are not interested in just "doing our jobs"; we take ownership to drive results

WE ARE AN OPEN BOOK
We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.

WE EVOLVE FAST
We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.

OpenX TRAITS
Our three traits capture what makes a great team member at OpenX.

HUMBLE
Ideal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning.

DRIVEN
Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.

SMART
Ideal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment.

OpenX is committed to equal employment opportunities.
It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.

OpenX Applicant Privacy Policy
Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.

Effective Date: November 21, 2024