Deal Desk Specialist

About Kiddom

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.

Kiddom is seeking a Deal Desk Specialist to serve as the connective tissue between Sales, Finance, Supply Chain, Legal, and Customer Success. This role will support the sales cycle by managing the end-to-end order process, reviewing and structuring deals, and ensuring timely, accurate, and compliant quoting and contract workflows.

You'll be instrumental in enabling scalable growth, improving operational efficiency, enabling accurate business metrics, and ensuring a frictionless experience for our internal teams.

You Will...:
• Deal Structuring & Quoting
• Assist Account Executives in generating pricing quotes using CPQ tools (e.g., Salesforce.com (SFDC), or other future quoting systems).
• Review and validate quotes for accuracy, approvals, and policy compliance.
• Recommend deal structures that align with revenue recognition, legal, supply chain, rostering, and operational guidelines.

• Order Processing
• Own end-to-end order processing, from quote creation to quote acceptance through booking and hand-off to supply chain and rostering.
• Partner with Finance and Legal to ensure contracts and POs meet internal requirements.
• Maintain accurate records of bookings, contract details, and special terms to enable accurate business metrics.

• Sales Enablement & Support
• Serve as the go-to resource for the sales team for quoting, order status, and pricing policy questions.
• Deliver training and support on sales tools and processes.
• Help implement improvements to quoting and deal workflows.

• Policy Compliance & Optimization
• Ensure all deals follow internal pricing, discounting, and approval guidelines.
• Identify inefficiencies and help develop scalable improvements to the quote-to-cash process.

What We're Looking For...:
• 2–4 years of experience in Deal Desk, Sales Operations, or Revenue Operations
• Experience with Salesforce CRM required
• Excellent attention to detail and process orientation
• Familiarity with CPQ systems
• Strong interpersonal and communication skills - able to work across Sales, Finance, Legal, Supply Chain, and Customer Success
• Comfortable in a fast-paced, evolving startup environment
• Experience in SaaS or education technology a plus
• Familiarity with revenue recognition concepts and SaaS billing models
• Knowledge of pricing strategy or margin analysis helpful

Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.

What we offer
Full time permanent employees are eligible for the following benefits from their first day of employment:
* Competitive salary
* Meaningful equity
* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance
* One Medical membership (in participating locations)
* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.
* 10 paid sick days per year (pro rated depending on start date)
* Paid holidays
* Paid bereavement leave
* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.
* Commuter and FSA plans

Equal Employment Opportunity Policy
Kiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.