Deal Desk Analyst

At DevSavant, we are a trusted technology partner. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.

About the Role

We are looking for a motivated and detail-oriented Deal Desk Analyst to join the team. This junior-level role offers an exciting opportunity to learn and grow within the Sales Operations field. The ideal candidate will play a key part in ensuring the accuracy and efficiency of the sales contract processes, directly supporting the sales team and collaborating closely with other departments.

Responsibilities

• Review and approve sales contracts, order forms, bookings and self-service purchases.

• Communicate with sales representatives to clarify corrections or approvals needed for contracts via Slack, email, or calls.

• Ensure the accurate generation of order forms and notify sales reps upon completion.

• Follow detailed checklists to verify all aspects of contracts and documentation.

• Collaborate with the team through Slack and scheduled meetings, leveraging ongoing support from teammates.

• Following detailed instructions.

• Reviewing documents and data for accuracy.

• Working quickly and efficiently.

Requirements

Must-Have:

• Experience: 1-2 years in roles such as revenue operations, customer service, billing, or contract-related processes in a SaaS or Software related company.

• Skills:

• Strong communication skills in English (B2+ proficiency, written and verbal).

• Strong sense of urgency, extremely responsive in communications.

• Detail-oriented mindset with independent decision-making and problem-solving capabilities.

• Ability to follow processes with precision and work efficiently under time constraints.

• Work Environment: Stable internet connection.

• Availability: Regular business hours with occasional flexibility for later shifts at month-end. Ideal shift would be 12:00 pm - 8:00pm CST.

Nice-to-Have:

• Familiarity with tools such as Salesforce or DocuSign (training will be provided).

• Background in sales metrics, order management, or customer-facing roles.

• Knowledge of contract processes or billing systems.

Qualities We Are Looking For

• Self-Motivated: Ability to work independently and take initiative.

• Collaborative: Team player with strong interpersonal skills to engage with both teammates and sales reps.

• Problem-Solver: Critical thinker who enjoys identifying and resolving issues.

• Growth-Oriented: Desire to learn and develop within the sales operations field.