DC Reception Administrator

Within H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to and guided by our values.  We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.

Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment.

Welcome to Logistics!

H&M AU Logistics is looking for a Full Time Reception Administrator. The role will be located on site at the Marsden Park Distribution Centre.

The successful candidate will be responsible for:

•Serve as the first point of contact within the DC, creating a welcoming, secure, and professional atmosphere for visitors, contractors, and employees.

•Ensure proper entry procedures including verifying credentials, issuing passes, and communicating essential safety guidelines.

•Manage visits, phone calls, emails, and inquiries.

•Maintain accurate records of visitor and contractor entries, deliveries, and security-related incidents, ensuring compliance with security protocols and workplace safety standards.

•Document safety briefings and compliance agreements for contractors, ensuring adherence to workplace safety protocols.

•Verify incoming and outgoing shipments, ensuring documentation aligns with inventory records to prevent losses.

•Assist in preparing reports that enhance safety, security, and loss prevention measures, ensuring compliance with global and local regulations.

•Support emergency response procedures and coordination, assisting in evacuations, incident reporting and ensuring visitors and contractors are accounted for and properly guided during incidents.

•Collaborate with security teams to uphold safety protocols, monitor restricted areas, and ensure contractors follow established guidelines.

•Provide guidance on evacuation plans, emergency exits, and PPE requirements.

•Manage office supplies, ensuring safety materials (e.g., first aid kits, PPE, fire extinguishers) are stocked and accessible.

•Assist in scheduling and organising safety training sessions.

•Strong understanding of workplace safety protocols, emergency procedures, and security compliance to ensure a safe and secure environment.

•Can effectively communicate and coordinate a number of tasks simultaneously

•Strong attention to detail, Organisation, planning  and administration skills.

•Capacity to act quickly and calmly in crisis and emergency situations, with the ability to coordinate with teams to mitigate problems and  risks effectively.

•Ability to identify discrepancies in  documentation and report concerns escalating if needed.

•Proficient in Office, administration and  Security tools and Systems

•Ability to collaborate and  work cross-functionally with a number of stakeholders and teams whilst maintaining a  well-coordinated and safety-focused environment.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our Organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.