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DC Advanced User - 3PL

HMGroup

Guayaquil, , Ecuador permanent

Posted: April 6, 2026

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Quick Summary

Provide efficient system support and bridge the gap between business and system administration, ensuring operational excellence and quality.

Job Description

 

 

WHAT YOU’LL DO

As a DC Advanced User - 3PL, you will provide an efficient and smooth system support to day-to-day operations, ensuring compliance with system routines and acting as a bridge between the business and system administration.

Specialized Operations & Administration

• Support daily operations and train DC associates and team leaders on system functionalities and process improvements, in collaboration with the DC Systems Specialist.
• Ensure operational excellence and quality by maintaining system efficiency, following best practices for system utilization, implementing IT procedures and managing system routines, including clean-ups.
• Support Team Leaders in managing pick stations to ensure smooth operations.
• Perform basic troubleshooting and reporting on identified issues, providing feedback to DC System Specialists.

Coordination & Stakeholder Management

• Collaborate with systems team to create system tickets, utilizing internal tools to gather all necessary information.

Process & Workflow Optimization

• Identify and suggest improvements across all operational areas to enhance system efficiency and effectiveness.

Performance Analysis & Decision Support

• Perform inventory tasks, monitor processes, investigate discrepancies, ensure timely replenishment, and analyze short picks to identify trends and root causes.
• Generate reports and gather data as needed to support operational and system insights.

Data & Systems administration

• Monitor and maintain accurate records of all incoming and outgoing container information.

WHO YOU ARE

We are looking for people with…

• Comprehensive understanding of warehouse operations, cost drivers, and system processes.
• Strong knowledge of DC systems, updates, and technological advancements for Inbound and Outbound operations.
• Ability to quickly learn, apply, and transfer knowledge of new system features in a clear and concise way seeing they are effectively executed.
• Skilled in coaching, training, and supporting others in a proactive developmental capacity.
• Collaborative mindset, embracing change and driving meaningful growth.
• Organized and structured in managing responsibilities
• Awareness of individual contributions to broader operational success.
• Proactive in identifying process improvements and driving innovation.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

 

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

 

 

 

All your information will be kept confidential according to EEO guidelines.

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