Data Systems Manager

Data Systems Manager

Acumen is looking for a Data Systems Manager with a minimum of 8 years of relevant experience to build and strengthen our data systems, reporting, and enabling our teams to make data-driven decisions. The role combines technical leadership with team enablement — overseeing architecture, integrations, data governance, and reporting. It also includes building and training a globally distributed data operations team to foster long-term adoption and data excellence. This role is based anywhere in Colombia, with some travel to our office in Bogotá as required.

Anywhere in Colombia

JD in Spanish here. Please send the application in English.

About Acumen

Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives. Through our investment adviser Acumen Capital Partners, we are responsible for $166 million in assets under management via our returnable pooled investment funds, which have impacted 238 million lives and offset 48 million metric tons of CO2. To learn more visit acumen.org.

About Acumen Academy

Acumen Academy supports a new generation of social innovators and leaders with the character and competence to solve problems of poverty and build a world based on dignity. With over 2000 Foundry members, 1.3M course sign-ups, and 71 Million lives impacted, the Acumen Academy community represents a new generation of social innovators and leaders committed to solving problems of poverty.

About the role

This Data & Systems Manager role is more than a technical position—it is an opportunity to contribute directly to meaningful, systemic change. By strengthening our data systems and building the capacity of colleagues across our global teams , you will help ensure that our offerings are effective, accountable, and responsive to the people and communities we serve. This role will not focus on data systems like finance, HR, grant management etc. It is specific to impact and operational data.

This role reports to the Associate Director for Acumen Academy and works closely with the Associate Director of Impact and colleagues across multiple regions and time zones. The position is remote-first, with occasional in-person visits to the Bogotá office for collaboration, planning, or key moments of connection. We operate in a hybrid and flexible work environment, where success is measured by outcomes rather than fixed hours, and where trust, autonomy, and clear communication are core to how we work together globally.

You will lead the evolution of our data and reporting ecosystem (Salesforce, Form Assembly, SM Apply, Airtable etc.) while empowering a distributed, global team to confidently use data in their daily work. This role blends technical leadership, project management, internal stakeholder engagement, and people development, and offers the chance to see how your work supports real-world impact at scale.

If you are motivated by purpose, collaboration, and using technology to advance social good, this role offers a meaningful way to align your skills with a mission to change lives.

What You’ll Do

Systems Architecture & Implementation

• Lead and implement the design and evolution of our global data management architecture, ensuring alignment with operational and impact reporting needs

• Own the redesign or creation of Salesforce objects and system architecture for current and future datasets

• Collaborate with relevant stakeholders and team members to deliver high-quality solutions

• Project-manage data migrations and integrations from legacy systems

• Ensure smooth integrations between Salesforce and connected platforms (LMS, events, marketing, etc.)

• Establish clear governance for system access, permissions, and security

• Design bilingual (English/Spanish) user experiences, documentation, and training materials

• Oversee low-level data system support requests while enabling teams to handle these independently over time

• Continuously identify and implement system improvements

Data Quality, Reporting & Governance

• Establish and maintain data governance frameworks and quality assurance processes in partnership with Legal and Compliance

• Champion best practices in data stewardship, security, and ethical data use

• Build dashboards and routine reports using Salesforce and Airtable

• Enable teams to conduct their own data analysis and visualization

• Set and oversee regular data cleaning and validation schedules

• Produce or enable access to weekly, monthly, quarterly, and annual reports

• Partner with the Development, Partnership, Impact team to provide impact data for Academy TOC, and partner reporting.

Team Enablement & Capacity Building

• Build, mentor, and support a distributed data operations team across regions

• Design and lead onboarding for new staff and re-orientation for existing teams

• Deliver bilingual training to strengthen data confidence and skills across the organization

• Develop regional capacity for data entry, cleaning, and analysis

• Identify staffing needs and resource gaps within the data function

• Contribute to realistic budgeting and planning for data and systems work

What We’re Looking For

Required Experience

• Minimum 8 years of experience designing, implementing, or managing data systems or data architecture

• Strong hands-on experience with Salesforce or a similar CRM (administrator level required; development experience is a plus)

• Experience managing data or systems transformation projects

• Experience integrating multiple platforms and workflows

• Data analysis and visualization experience

• Familiarity with tools such as Airtable, Power BI, Zapier, Looker Studio, or HubSpot

• Fluency in English and Spanish

• Permanent work authorization in Colombia. This role is located anywhere in Colombia.

Nice to Have (Not Required)

• Experience in Impact Measurement, MEL, ESG, or social impact organizations

• Experience working in INGOs, nonprofits, or mission-driven organizations

• Interest in how AI can improve internal processes

• Degree in a quantitative or technical field

• Familiarity with GDPR law and compliance

Skills and Qualifications

• Strong systems thinking with attention to both technical detail and human usability

• Collaborative, empathetic leadership style

• Comfortable training and enabling non-technical users

• Ability to build and grow teams over time

• Confident working independently across time zones and regions while engaging diverse stakeholders

• Solutions-oriented and adaptable in a fast-paced environment

• Values-driven and aligned with Acumen’s mission and principles

We strongly encourage women and candidates from underrepresented backgrounds to apply, even if you don’t meet every qualification listed.

Deadline

Candidates are encouraged to apply early, as applications will be reviewed and candidates interviewed on a rolling basis, and the role might be filled before the deadline.

#L1- ACU1