Data Privacy Specialist

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role

We are looking for a Data Privacy Specialist to join our newly established Data + Privacy Operations team within the Critical Response & Enterprise Risk function. In this role, you will own the operational handling of sensitive privacy and security requests submitted by users, regulators, and internal stakeholders — including Data Subject Access Requests (DSARs), data deletion requests, privacy law inquiries, and security-related claims.

You'll bring strong analytical thinking and operational rigor to ensuring our responses meet global regulatory requirements and internal compliance standards. You'll also play an active role in improving the workflows, documentation, and tooling that help us scale our privacy operations responsibly.

Responsibilities:
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Own Privacy Request Handling: Manage and resolve user-initiated DSARs, data deletion requests, and other privacy-related inquiries end-to-end — from identity verification and data validation to case documentation and escalation to Match Group Privacy when required

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Ensure Regulatory Compliance: Process requests in alignment with global privacy regulations including GDPR, Brazil LGPD, and CCPA/CPRA, monitoring deadlines and maintaining consistent handling standards to mitigate legal, regulatory, and reputational risk

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Drive Cross-Functional Collaboration: Partner closely with Privacy, Legal, Data Engineering, and Security teams to investigate and resolve complex requests, escalating cases involving potential security breaches or regulatory complaints as needed

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Maintain Queue & Risk Management: Manage incoming DPS tickets while maintaining SLA compliance, prioritizing high-risk requests, and proactively flagging risks or backlogs to leadership

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Improve Operations at Scale: Identify opportunities to streamline workflows, improve tooling, and automate processes — while maintaining and updating internal knowledge bases and procedural documentation

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Contribute to Organizational Insight: Develop deep knowledge of internal data pipelines, privacy policies, and safety systems, and provide leadership with operational insights on trends, emerging risks, and process improvements

What We're Looking For:
• 2+ years of experience in a user-facing role in privacy operations, trust & safety, risk operations, compliance, or data governance

• Familiarity with global privacy regulations including GDPR, LGPD, and CCPA/CPRA

• Experience handling sensitive or high-risk user requests with strong attention to detail

• Strong analytical and investigative skills with the ability to work cross-functionally with technical and legal stakeholders

• Excellent written communication and documentation skills

• Nice to have: Experience processing DSARs or regulatory privacy requests; familiarity with data systems or data retrieval workflows; background in Trust & Safety, customer escalations, or compliance operations; experience in a global technology or platform environment

As a member of our team, you’ll enjoy:

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.

Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)

Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.

Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.

ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.

At Hinge, our core values are…

Authenticity: We share, never hide, our words, actions and intentions.

Courage: We embrace lofty goals and tough challenges.

Empathy: We deeply consider the perspective of others.

Diversity inspires innovation

Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

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