Data Entry Specialist | US Healthcare Insurance | Get a 21K Signing Bonus

ISTA Personnel Solutions

Mandaluyong, Metro Manila, Philippines permanent

Posted: March 5, 2026

Quick Summary

As a Data Entry Specialist at ISTA Solutions, you will work closely with a team of highly skilled professionals, focusing on high-quality data entry and document processing. The ideal candidate should have excellent attention to detail, organizational skills, and the ability to work in a fast-paced environment. If you are a team player looking for a challenging role with opportunities for growth and development, this may be the ideal opportunity for you.

Job Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Data Entry Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Pull and review reports from PCC (Point Click Care) and other designated systems.
• Analyze information using reference guides, workflow documentation, and established process flows.
• Determine appropriate next steps based on defined operational procedures.
• Perform accurate and timely data entry into authorization and case management systems.
• Create, document, and maintain cases with complete and accurate information.
• Ensure all processes comply with U.S. healthcare guidelines, internal policies, and regulatory requirements.
• Meet established productivity, quality, and accuracy targets.
• Escalate discrepancies, data inconsistencies, or unclear cases to appropriate teams.
• Maintain strict confidentiality of patient information and ensure full HIPAA compliance.

Requirements:
• At least 6 months BPO experience in a US Healthcare Insurance Account

• Good working knowledge with Verification of Benefits and Authorization is a PLUS
• Good verbal and written English skills
• Knowledge with MS Tools
• Must be willing to work on-site in Mandaluyong
• Amenable working night shifts

Benefits:
What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

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