Data Centres Quality Assurance and Risk Auditor

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

This role sits within our Data Centres team and focuses on ensuring quality assurance and risk auditing across all aspects of our ongoing certifications and compliance programs. As a Data Centres Quality Assurance and Risk Auditor, you’ll work closely with technical teams to ensure our infrastructure and processes are aligned, fit for purpose and meet customer contractual requirements. You’ll play a central role in providing clear audit feedback, driving remedial actions, and maintaining our industry-leading standards and certifications across multiple locations.

Our data centres are based in Auckland, Wellington, Christchurch and Hamilton. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

As Data Centres Quality Assurance and Risk Auditor, you will be focused on:

• Conducting internal operational, data centre systems, third-party provider, and customer audits.
• Managing customer contract compliance including non-standard deliverables, reporting on audit outcomes, and implementation of recommendations.
• Managing certifications, liaising with external providers and scheduling processes.
• Producing and managing documentation required for TIA-942 certification to completion.
• Establishing and maintaining a fit-for-purpose audit program.
• Reviewing conducted audits for validity and accuracy before presentation to the wider business.
• Monitoring ISMS performance to ensure ISO27001 compliance.
• Adhering to health, safety, and security policies to create a positive safety culture.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• A solid background in internal auditing is required, with industry experience in data centre operations or auditing preferred.
• Familiarity with auditing standards such as ISO 19011.
• Proven experience in presenting audit findings clearly to key stakeholders in the business.
• Familiarity with Business Continuity Management (BCM) lifecycle processes.
• Strong organisational and time management skills.
• Clear, effective communication skills.
• Health and Safety knowledge and compliance focus.
• Ability to apply logic and best practices to problem solving.

We are also looking for the below key skills:

• Adaptable, flexible, and able to embrace change.
Proven experience in planning, executing, and reporting audits (e.g., system audits, third-party assurance audits), including writing clear reports, communicating findings effectively to diverse stakeholders, and following up on corrective actions. Ideally, some familiarity with auditing standards such as ISO 19011 or similar frameworks that guide how audits should be conducted.
• Some familiarity with key security and compliance standards (e.g., ISO 27001, PCI DSS, SOC 2), with the ability to interpret controls and apply them effectively during audits.
• Comfortable leading or supporting customer audits, providing clear and accurate responses to specific customer requirements (both written and verbal), and preparing comprehensive evidence packs to demonstrate compliance.
• Some familiarity with Business Continuity Management (BCM) lifecycle processes, including risk assessment, business impact analysis, strategy development, testing, and documentation updates.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.