Data Analyst

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

The Data Analyst will report to the Senior Director Financial Analytics and will be part of a team responsible for design and development of analyses and processes. The Enterprise Data & Analytics team provides analytical services and solutions to the organization's decision-making process, corporate performance management, and clients. This position will meet frequently with management to discuss needs or requirements and translate into intuitive information dashboards and visualization. The manager will be responsible for the creation and maintenance of analytical frameworks to solve business problems, using statistical models, testing, simulations, and other quantitative methods, with an emphasis on the Ticketing, Premium, and Partnership functions across the MSG companies. This is an opportunity to work closely with a team that has a diverse set of data-oriented skills, to develop solutions with data that spans all of MSG’s business units and includes metrics for the Knicks, Rangers, Rockettes, and concerts held in MSG venues, including the Sphere. The ideal candidate will be passionate about the field of analytics and well versed in all aspects of enterprise-wide analytics architecture including data integration, data modeling, and master data management.

What will you do?

• Analyze CRM data to identify trends, patterns, and opportunities for improving customer engagement and revenue generation

• Partner with business stakeholders to define their data needs and to develop solutions

• Collaborate with IT on data integration, cleansing, and enrichment

• Build dashboards and data sources to provide visibility into customer data and activity

• Develop and maintain data pipelines that automate tasks and augment customer records

• Set up processes and tools for proactive data governance and quality assurance and contribute to other data governance initiatives

• Document work processes and activities

What do you need to succeed?

Bachelor’s degree (or equivalent) in mathematics, computer science, economics, or statistics

• Strong proficiency in Python

• Experience with SQL to query data efficiently

• Proficiency in Tableau preferred

• Must be curious and have a self-driven enthusiasm for figuring out solutions

• Ability to synthesize numerous data sets to present clear insights to stakeholders

• Strong organizational skills, with the ability to manage and develop various projects at different stages

• Strong relationship skills and ability to build alignment among customers and key stakeholders with demonstrated experience influencing without authority

#LI-Onsite  

Pay Range
$65,000—$100,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.