Data Analyst - HCMC

OptiSigns Inc.

Ho Chi Minh City, Ho Chi Minh City, Vietnam permanent

Posted: August 29, 2025

Job Description

This position is onsite at our office in Ho Chi Minh City, Vietnam.

About the Role

Are you a data-driven problem solver who loves turning numbers into insights that drive business growth? Join OptiSigns and help us optimize our B2B SaaS platform—trusted by over 30,500 customers worldwide—by analyzing performance, uncovering trends, and providing actionable recommendations across product, sales, and operations.

About Us

At OptiSigns, we make technology accessible and valuable to everyone, including non-technical users. Our mission is to build beautiful, intuitive B2B SaaS tools that help organizations connect with their customers and employees, driving revenue growth and operational efficiency. Headquartered in Houston, TX, with an expanding team in Ho Chi Minh City, we’re scaling fast and looking for passionate people to grow with us.

What you will do

• Data Collection & Preparation – Gather, clean, and organize data from multiple sources (CRM, product usage, financial systems, support tools) to ensure accuracy and consistency.
• Business Performance Analysis – Evaluate KPIs across sales, marketing, customer success, product adoption, and revenue performance to identify trends and improvement opportunities.
• Product Usage Insights – Analyze feature adoption, usage patterns, and customer behavior to guide product development and retention strategies.
• Customer Retention & Churn Analysis – Identify drivers of customer retention and churn, and provide actionable insights to relevant teams.
• Process Optimization – Spot inefficiencies in workflows and recommend improvements backed by data.
• Operational & Financial Insights: Support budgeting, forecasting, and pricing decisions with data analysis and scenario modeling.
• Dashboard & Report Development – Build and maintain automated dashboards in Power BI, Looker Studio, and BigQuery to communicate business metrics.
• Documentation & Governance – Maintain clear definitions, methodologies, and data source documentation for consistent reporting.

Requirements:
• 1–2 years experience in data analysis, business analysis, or a similar role.
• Bachelor’s degree in Business, Computer Science, Data Science, or a related field
• Proficiency in SQL or BI tools (BigQuery, Power BI, Tableau)
• Strong communication and storytelling skills with data
• Curious mindset with a willingness to learn tools and tackle problems
• Analytical Mindset: Exceptional problem-solving skills, with an ability to interpret data and translate it into actionable insights.
• Strong verbal and written English communication skills

Bonus Points For

• Experience with statistical analysis or Python/R for data analysis
• Knowledge of SaaS and subscription business metrics
• Familiarity with data modeling and forecasting techniques

Benefits:
• 13th-month salary bonus
• Comprehensive healthcare insurance
• MacBook / Windows laptop, external monitor, and all necessary equipment
• Yearly team outings, company trips, and internal clubs
• Structured onboarding, continuous training, and clear career-growth paths
• Opportunities for overseas travel and training (Houston HQ)
• English-language training programs
• Flexible working hours (Monday–Friday)
• Free drinks, snacks, parking

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.