Danish VIP Account Manager

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

We are looking for a Danish VIP Account Manager who will be responsible for retention of customers and increase of their lifetime value.

Requirements:

• Proficiency in English and Danish both written and spoken;

• Proactive person with good support/sales skills;

• Strong communication and negotiation skills;

• Attention to details;

• Previous experience will be considered as an advantage.

Duties and Responsibilities:

• Being able to search and find for solutions of customers’ issues;

• Able to analyse customers’ behaviour and keep a personalised relationship with clients, therefore meeting their needs;

• Monitor customers’ performance & behaviour in order to evaluate bonus crediting;

• Ensure that products’ compliance is being followed according to relevant regulations;

• Previous experience as a Sales agent will be considered as an advantage;

• Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month).

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