Danish Speaking Customer Support for Food Delivery Service Department in Greece

Mercier Consultancy

Greece Remote permanent

Posted: January 31, 2026

Required Skills

Job Description

Mercier Consultancy is excited to announce an opening for a Danish Speaking Customer Support Representative in our Food Delivery Service Department, based in Greece! In this pivotal role, you will be the primary support for our Danish-speaking customers, providing exceptional service and assistance related to their food delivery inquiries. Your linguistic skills will be critical in ensuring a seamless and positive customer experience.

We are looking for energetic individuals who are passionate about food and customer service. If you thrive in a dynamic environment and enjoy helping others, this could be the perfect opportunity for you!

Responsibilities

• Respond to customer inquiries in Danish via phone, email, and chat
• Assist clients with questions regarding food delivery orders, service options, and promotions
• Accurately document customer interactions and resolutions in our CRM system
• Work collaboratively with our delivery and logistics teams to resolve client issues
• Provide information about menu items, delivery times, and payment options
• Gather feedback from customers to enhance service and offerings
• Engage in training sessions to stay updated on our services and systems

Requirements:
• Fluency in Danish and English, both written and verbal
• Prior experience in customer support, ideally in the food delivery or hospitality industry
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and meticulous attention to detail
• A customer-first approach with the ability to manage inquiries efficiently
• Ability to handle multiple tasks in a fast-paced environment
• Familiarity with customer support tools and technologies

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

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