Danish Speaking Customer Service for Online Education Platform - Work In Greece

Mercier Consultancy

Athens, Attica, Greece permanent

Posted: March 2, 2026

Required Skills

Job Description

Mercier Consultancy is thrilled to offer an exciting opportunity for a Danish Speaking Customer Service Representative for our Client's Online Education Platform, with the chance to work in beautiful Greece. In this pivotal role, you will provide exceptional support to our Danish-speaking customers, assisting them with inquiries related to our online education services and resources.

Your fluency in Danish will be essential as you guide clients through course selections, registration processes, and technical support, ensuring a smooth and enjoyable learning experience.

Responsibilities

• Provide outstanding customer service in Danish through phone, email, and chat regarding our online education offerings
• Assist customers with inquiries about courses, enrollment, and platform navigation
• Troubleshoot technical issues and provide guidance on using the online platform
• Document customer interactions and resolve issues efficiently in our CRM system
• Collaborate with the education team to enhance customer experiences and services
• Gather feedback from clients to help improve our online learning solutions
• Stay updated on the latest trends in online education technologies

Requirements:
• Fluency in Danish and English, with excellent communication skills
• Strong customer service focus and problem-solving skills
• Previous experience in customer service, particularly in the education or tech sector, is preferred
• Able to handle multiple inquiries effectively in a fast-paced environment
• Detail-oriented with excellent organizational abilities
• Passion for education and helping others achieve their learning goals
• Familiarity with customer support software and online learning platforms is advantageous

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

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