Danish CRM Manager

Medier

Copenhagen, Denmark permanent

Posted: December 3, 2025

Job Description

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

🎯 Job Title: Operational CRM Manager 📍 Location: Cyprus, Denmark🕒 Job Type: Full-Time

About the Role

We’re looking for a data-driven and creative Operational Danish CRM Manager to join our team and lead customer engagement efforts in the Danish market. As an Operational CRM Manager, you will take ownership of the day-to-day execution of our CRM activities. You’ll be the one building campaigns, setting up automations, and crafting engaging content that reaches players across channels. Beyond execution, you will also work on optimizing our current CRM setups and flows, ensuring we constantly improve performance and player experience. This is a role for someone who thrives on creating smooth, high-quality communication and making sure everything is delivered on time, on brand, and in line with compliance requirements.

Key Responsibilities

• Execute CRM campaigns across email, SMS, push & in-platform messaging.

• Write and edit engaging, brand-aligned content with compliance and responsible gaming in mind.

• Build and manage automated flows & customer journeys.

• Test and QA campaigns to ensure flawless delivery.

• Collaborate with the CRM Manager, marketing, and design teams.

• Support with A/B testing and small optimizations.

• Ensure compliance and data security by safeguarding customer information, controlling access, and maintaining trust.

What We’re Looking For

•
Native-level Danish & strong English

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2+ years of CRM experience (iGaming, e-commerce, or digital marketing)

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Excellent writing skills and attention to detail

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Experience with regulated communication is a plus

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Awareness of compliance and data security

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Hands-on experience with CRM tools (Simplify is a plus)

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Structured, reliable, and execution-focused team player

•
Passion for the iGaming industry is a plus!

Why Join Us?

•
Be a key player in a fast-paced, regulated market with strong growth potential.

•
Receive a competitive salary and performance-based bonuses.

•
Take advantage of career development opportunities within CRM and the broader iGaming space.

•
Join a multicultural and innovative team where your input and ideas are truly valued.

Ready to shape the future of CRM in the Danish iGaming market? Apply now and let’s grow together!

Reshape marketing with us. Let’s work!

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