Czech Speaking Customer Service for Cloud Services Provider - Work In Greece

Mercier Consultancy

Athens, Attica, Greece permanent

Posted: March 17, 2026

Quick Summary

Work as a Czech speaking Customer Service Representative in Greece, providing excellent customer support to our clients. The ideal candidate will have experience in customer service and be fluent in Czech. The job involves addressing customer inquiries and providing technical support to clients via phone and email.

Required Skills

Job Description

Mercier Consultancy is thrilled to announce an exciting opportunity for a Czech Speaking Customer Service Representative for our Client's Cloud Services Provider division, based in beautiful Greece. In this essential role, you will provide outstanding support to our Czech-speaking clients, addressing their inquiries about cloud services and ensuring a smooth customer experience.

Your fluency in Czech will be key as you assist customers with questions related to service features, account management, and technical support. By delivering exceptional customer service, you will help build customer loyalty and contribute to the success of our client's cloud offerings.

Responsibilities

• Deliver excellent customer service in Czech through various channels, including phone, email, and chat
• Assist customers with inquiries about cloud services, account issues, and technical support
• Effectively resolve customer complaints and provide timely solutions
• Document all customer interactions accurately in our CRM system
• Collaborate with technical teams to ensure efficient resolution of customer issues
• Gather feedback from customers to improve service quality and product offerings
• Stay informed about the latest trends in cloud technology and services

Requirements:
• Fluency in Czech and English, with excellent communication skills
• Strong customer service focus and problem-solving capabilities
• Experience in customer service, particularly in the technology or cloud services field, is preferred
• Able to manage multiple inquiries effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Genuine interest in cloud technology and providing excellent customer support
• Familiarity with customer support software and CRM systems is a plus

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

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