CyberSecurity Technician (SOC 24x7)

WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We’ve built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging.

WatchGuard is an industry leading cybersecurity company. Our market leading, award-winning offering is a Managed Detection and Response (MDR) service that combines cybersecurity experts with sophisticated AI technology to protect our customers’ networks, clients, employees, and brands.

As CyberSecurity Technician your job is to investigate suspicious activity in our customers’ environments and provide appropriate responses to contain any cybersecurity threats. Your work here plays a crucial part in protecting our customers from cyber-attacks. You will also use custom reporting tools to provide security recommendations for our customers. This role, while remote, is based in Spain.

We are a small team in a much larger organization that works together to provide the service. We believe in doing the best work of our careers in a collaborative environment supported by work-life balance, great benefits, a stable work environment, and building a culture led by our values.

As a CyberSecurity Technician you will::
• Investigate and contain cyber security threats
• Provide best practice incident response
• Become an expert in the tools used to provide our MDR service
• Be at the forefront of AI detection development and its real-life application
• Work on a rotating shift pattern that will consist of 4 days on/4 days off. These will be entirely day shifts, including weekends.

We would like to speak to you if you::
• Have one (1) year of experience working in a Security Operations Centre reviewing security alerts
• Have experience with an EDR tool (Crowdstrike, Defender or Panda preferably); and reviewing firewall logs, network traffic and cloud data (O365, Azure, AWS)
• Are fluent in both English and Spanish
• A curious and problem-solving mindset, with a passion for cyber security defense
• The ability to deal with an ever-evolving landscape, communicate well with peers, and a compassionate understanding of the customer experience

Why Work for WatchGuard?

WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect over 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard.

We are committed to fostering an inclusive workplace that values each team member's unique background, experiences, and contributions. As part of our dedication to Diversity, Equity, and Inclusion (DEI), we prioritize creating an environment where all voices are heard and respected. We understand the importance of work-life balance and offer a range of caregiver support benefits, including parental leave, family care resources, and flexible work arrangements tailored to individual needs. Our flexible work options allow you to balance personal and professional priorities, empowering you to thrive in all areas of life while contributing meaningfully to our team's success. Learn more about our company culture at www.watchguard.com/wgrd-careers

WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws.

WatchGuard participates in E-verify.

WatchGuard is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.