Customs Partner Analyst

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity: Help streamline client’s customs processes

Flexport is experiencing massive growth with 3000+ Flexporters across 14 global offices and warehouses. And we’re just getting started.

With revenue growing at breakneck speed, Flexport is looking for a Customs Partner Analyst to join our Customs Team. This is a great position for hard-working, detail-oriented professionals looking to develop their career in the international trade industry. You'll be working alongside and learning from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade.

You will:

• Validate information required to clear customs in various countries

• Digitally prepare documentation required to customs clear goods to various partners across EMEA

• Manage inbound and outbound shipments for multiple different clients utilizing Flexport Customs

• Work with clients, manage expectations, and have a client-centric approach

• Organize and digitally store inbound documentation

• Validate classifications provided by our clients and provide advice to clients

• Identify the potential for the use of a Preferential Trade Agreement on a per-shipment basis

• Maintain excellent working relationships with clients by providing first-in-class customer service. Become and be a trusted trade advisor to clients

• Invoice clients through our in-house bespoke software

You should have:

• 0-2 years of experience in customs, including hands-on experience with customs declarations (familiarity with customs product classification and the EU tariff is a plus)

• Ability to manage high volumes efficiently and accurately

• Excellent communication, interpersonal, and organizational skills

• Strong problem-solving abilities with a knack for finding solutions to complex client challenges

• A client-first mindset - you're committed to their success

• Initiative to challenge the status quo and improve broken processes

• High level of digital proficiency - we operate in a fully digital environment

What's in it for you?

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment

• Lunches: Claim back up to GBP 15 per day for lunch allowance on office days

• 25 working days as vacation days based on full time employment, in addition to the usual bank holidays in England and Wales.

• Health insurance: Flexport offers employees in UK private medical insurance including a dental care

• Group Life Insurance

• Pension plan: Flexport offers employees in the UK a workplace pension plan

• Equity program: all employees at Flexport become company shareholders because we believe everyone is contributing into company’s success

• Employee assistance program via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members.

• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

#LI-onsite

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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