Customs Lead

Customs Lead

Description -

Job Summary

The Canada Customs Lead is responsible for overseeing Canadian import and export customs compliance activities to ensure adherence with applicable trade regulations. This role serves as the primary subject matter expert for Canadian customs requirements and provides leadership in managing customs processes, broker relationships, and regulatory compliance initiatives.

The Canada Customs Lead works cross-functionally with logistics, supply chain, finance, and trade compliance teams to ensure accurate and timely customs filings, mitigate compliance risk, and drive continuous process improvements. The role also supports audits, regulatory inquiries, and strategic initiatives related to Canadian customs operations.

Key Responsibilities

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Lead and oversee Canadian customs compliance activities for import and export transactions.

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Serve as the primary subject matter expert for Canadian customs regulations and requirements.

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Ensure compliance with regulations administered by the Canada Border Services Agency (CBSA) and other relevant government agencies.

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Manage relationships with customs brokers to ensure timely and accurate customs filings.

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Review and validate broker submissions including tariff classification, valuation, and country of origin declarations.

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Monitor customs clearance activities and proactively address delays, discrepancies, or compliance issues.

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Provide guidance and training to internal teams on Canadian customs requirements and best practices.

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Support the development and implementation of customs compliance policies, procedures, and controls.

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Lead root cause analysis and corrective action plans for customs compliance issues.

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Participate in internal and external customs audits and support responses to regulatory inquiries.

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Identify opportunities to improve customs processes, enhance compliance controls, and reduce operational risk.

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Monitor regulatory updates, tariff changes, and trade policy developments impacting Canadian imports and exports.

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Collaborate with global trade compliance teams to align processes and ensure consistent compliance practices.

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Maintain documentation and records in accordance with Canadian customs recordkeeping requirements.

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Provide reporting and metrics related to customs compliance performance and risk management.

Education & Experience

Education

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Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, Logistics, or a related field preferred.

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Equivalent experience in customs compliance or international trade may be considered in lieu of formal education.

Experience

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5–7 years of experience in customs compliance, international trade, or import/export operations.

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Demonstrated experience managing Canadian customs processes and working with customs brokers.

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Experience leading compliance initiatives, process improvements, or cross-functional projects.

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Experience supporting customs audits, regulatory inquiries, or compliance reviews preferred.

Preferred Certifications

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Certified Customs Specialist (CCS) – Canadian Society of Customs Brokers

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Certified Trade Compliance Specialist (CTCS)

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Certified Customs Compliance Specialist (CCCS)

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Other professional certifications related to international trade or supply chain management

Knowledge & Skills

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Strong knowledge of Canadian customs regulations, procedures, and compliance requirements.

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Expertise in tariff classification, valuation, and country of origin rules.

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Familiarity with Canadian trade programs such as free trade agreements, duty relief programs, and special import provisions.

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Strong understanding of customs broker management and customs clearance processes.

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Ability to interpret regulatory requirements and translate them into operational procedures.

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Strong analytical and problem-solving capabilities.

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Excellent communication and stakeholder management skills.

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Ability to lead initiatives, influence cross-functional teams, and drive process improvements.

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Strong organizational skills with attention to detail and accuracy.

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Proficiency in Microsoft Office and trade compliance systems.

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Governance & risk ownership

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Customs program management

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Broker performance oversight

Cross-Org Skills

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Effective Communication

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Results Orientation

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Learning Agility

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Digital Fluency

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Customer Centricity

Impact & Scope

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Impacts large functions and leads large, cross-division functional teams or projects.

Complexity

Provides highly innovative solutions to complex problems within established policy.

About HP

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today— we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them. Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.

Compensation and Benefits

The Salary range for this role is $92,000 to $125,000 CAD annually with a Pay within this range will be based on the review of experience, skills, and internal equity.

As a full time, employee of HP Canada, you will be eligible to participate in the company's group benefit programs, including medical, dental, life insurance, and disability coverage, subject to the terms and conditions of the applicable plans. During your employment term, you will receive 15 paid vacation days per year prorated based on your start date. Detailed information regarding benefits—will be provided upon hire and is subject to the terms and conditions of the applicable plans.

Equal Opportunity Employer:

HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity. Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail [email protected]. Note: This option is reserved for applicants needing a reasonable accommodation related to disability. In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check. You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No Shift premium (Canada)

Travel -

Not Specified

Relocation -

NoEqual Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"