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Customs Entry Clerk

Flexport

Manchester, England (Manchester) permanent

Posted: March 17, 2026

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Quick Summary

A Customs Entry Clerk role involves verifying and processing customs clearance for air and sea cargo shipments, ensuring compliance with regulations and providing accurate information to customers. The ideal candidate will have a strong understanding of international trade regulations and customs procedures. The successful candidate will be responsible for ensuring the accuracy and efficiency of customs clearance processes.

Job Description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Your responsibilities as a Customs Entry Clerk include, but are not limited to the following:

• Digitally prepare and file all documentation required to custom clear goods using our bespoke software, managing a large client base shipping multiple commodities.

• Review, organize, and analyze incoming documents to ensure compliance with local Customs Regulations, and provide necessary documentation to other government agencies when required (MSA, IPAFFs, etc.).

• Confidently classify goods and provide expert advice to clients. Identify opportunities to use Preferential Trade Agreements on a per-shipment basis and understand how to read free trade agreements.

• Maintain excellent working relationships with clients by providing first-class customer service. Be obsessed with finding solutions, thinking outside the box, and becoming a trusted trade advisor.

• Manage mid-level projects within the team to drive operational processes and efficiency.

Prerequisites:

• Experience in customs, including handling customs declarations and managing a high volume of entries and clients.

• Familiarity with Customs product classification, the UK tariff, and handling a range of commodities including goods requiring specific licenses. Understanding of special procedures is a bonus.

• Excellent communication, interpersonal, and organizational skills with next-level logistical problem-solving abilities—finding solutions to complex client problems is essential.

• An obsession with client happiness and success. High level of computer literacy with an all-digital, paperless approach.

• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

What's in it for you?

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment

• Lunches: Claim back up to GBP 15 per day for lunch allowance on office days

• 25 working days as vacation days based on full time employment, in addition to the usual bank holidays in England and Wales.

• Health insurance: Flexport offers employees in UK private medical insurance including a dental care

• Group Life Insurance

• Pension plan: Flexport offers employees in the UK a workplace pension plan

• Equity program: all employees at Flexport become company shareholders because we believe everyone is contributing into company’s success

• Employee assistance program via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members.

• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

#LI-onsite

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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