Customer Value Engineer – BI, Process Automation & AI (m/f/d) t

Join us!:
We’re looking for an IT-consultant as Customer Value Engineer – BI, Process Automation & AI (m/f/d) to join our Value Engineering team at IntegrityNext. Together with our product, sustainability expert, sales and customer success teams, you will shape a repeatable service offering that creates impact quickly – and keeps growing year over year. You will design and implement dashboards, automations, and AI workflows that maximize platform impact across procurement and ESG teams.

What can you expect?:
Deliver platform value in close collaboration with customers 

• Act as the technicallead or primary point of contact in customer onboarding and optimization projects across different sustainable supply chain solutions, industries and geos
• Translate delivery needs into BI dashboards, automations,and AI supported workflows that accelerate time-to-value
• Use IntegrityNext APIs and data outputs to integrate with customer systems (e.g. ERP, supplier portals, BI stacks)

Build and scale reusable intelligence 

• Build and maintain scalable assets: dashboards, connector templates, automation flows, and AI agents
• Design,pilotand deploy intelligent features that reduce manual effort and improve delivery consistency across customers
• Work closely with Product and Engineering to test and shape roadmap priorities based on real-world usage

Take responsibility for delivery tooling and measurement 

• Define platform KPIs for onboarding, usage, and supplier engagement with CSM and Product teams
• Help measure and improve time-to-value, feature adoption, and integration completeness
• Continuously identify opportunities to collaboratively convert custom delivery work into productized platform features
• Contribute to a learning-oriented environment where tools, patterns, and best practices are shared openly across the team

Connect customer impact to product evolution 

• Be the technical voice in post-rollout retrospectives and continuous improvement sessions
• Collaborate cross-functionally to improve delivery frameworks, AI workflows, and platform templates
• Share learnings to influence roadmap, partner design feedback, and integration best practices

What should you bring along?:
Experience & Platform Delivery Focus 

• 4+ years in dataIT-consulting, engineering, platform integration, or forward-deployed technical roles
• Demonstrated ability to implement BI dashboards, use RESTful APIs, and support real-world system integration
• Strong working knowledge of tools like Power BI, n8n, Microsoft Power Automate, Zapier,Loveableand OpenAI integrations(youdon’tneed experience with every tool listed; we value the ability to learn and adapt)
• Bonus: experience building and scaling reusable service delivery components in SaaS/ESG environments
• Proven ability to work with OpenAI APIs, LLMs, and prompt engineering concepts
• Experience building andmaintainingautomation pipelines using n8n or similar platforms
• Exposure to enterprise system landscapes (ERP, procurement, supplier systems) and understanding of basic data structures

Systems Thinking & Pragmatism 

• Ability to deliver technical solutions quickly in live customer settings
• Bonus: experience with sustainability or compliance software

Communication & Collaboration 

• Fluent in English, German is beneficial,comfortableand professionalinteracting with enterprise clients
• Structured thinker who can partner with consulting, product, and CS teams
• Able to align complex stakeholder needs with efficient technical solutions

What do we offer?:
Purpose & Impact

• A role with real meaning that is both enjoyable and impactful

• The opportunity to make a sustainable contribution through your work

• Attractive compensation as part of a growing company

Attractive Benefits

• 30 days of paid vacation

• EGYM Wellpass membership to support your work-life balance

• Flexible working models to better balance work and personal life

Modern Work Environment & Flexibility

• Inspiring office spaces in the heart of Munich

• Flexible remote work from home or anywhere within Germany

Great Team

• A professional, welcoming, and highly motivated team

• Collaboration at eye level with an open feedback culture

• An environment where people support each other and grow together

Flat Hierarchies & Ownership

• Short decision-making paths and real opportunities to shape things

• Freedom to contribute and implement your own ideas

• A high level of ownership and responsibility