Customer Support Specialist

Rise

Katy, Texas Remote permanent

Posted: April 7, 2026

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Quick Summary

We are seeking a customer support specialist to join our team in katy, texas to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience.

Required Skills

Customer Service Communication Problem-Solving Empathy Time Management Technical Support Conflict Resolution Product Knowledge Multi-tasking Documentation

Job Description

We are seeking a dedicated and customer-focused Customer Support Specialist to join our team. This role is responsible for providing exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience.

The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced environment while maintaining professionalism and empathy.

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Work Environment:

• Office-based, remote, or hybrid (depending on company needs)

• Standard business hours with possible evening or weekend shifts

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