Customer Support Executive (Portuguese Speaking)

At Campeón Gaming, we build the technology behind online casino and sports betting brands.

We provide an all-in-one platform that allows our partners to launch, run, and grow their own brand with our engine. From the technology to the day-to-day operations, we support everything needed to make a brand successful.

Our platform is fast, flexible, and designed to scale across regulated markets worldwide. Also, we offer managed services such as Payments, CRM, Customer Support, KYC & Fraud, Affiliates, and Casino & Sportsbook Management.

This allows our partners to focus on growing their brand, while we support the technology and core operational functions of the platform.

But what truly sets us apart is our people.

We are a team of 190+ Campeones from 17+ nationalities, bringing together diverse perspectives, ideas, and expertise. Our culture is rooted in being people-first, building trust, embracing meraki, fostering team spirit, and adopting a growth mindset, both as individuals and as a company.

We’ve been recognized among the Best Workplaces in Europe 2024, consistently ranked as a Best Workplace in Greece (2021–2025), certified as a Great Place to Work for 6 consecutive years, and awarded as Best Workplace for Women Hellas 2026 and Best Workplace in Tech Hellas 2025.

Ready to build this journey together? Your story starts here!

About the Role:

We are currently looking for a talented Customer Support Executive (Portuguese Speaking) to provide enhanced customer services.

Responsibilities:

Respond in a professional manner to various customers' queries (offers, payments, verification) via Live Chat, Emails and Phone.

Deliver outstanding customer service while complying with company's policies and guidelines.

Quick and efficient response to the customer via email.

Internal communication with other departments, following pending issues related to customer's requests.

Always be updated with company's products, promos, policies and changes as required.

Update customers' database.

Collaborating with team/shift leader & colleagues.

Requirements :

Fluent in Portuguese and English (written and verbal) is a must- have.

Advanced communication skills.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions and respond as appropriate.

Reading Comprehension: Understanding written sentences and paragraphs in work-related matters.

Written Expression: The ability to communicate information and data in writing, so others will understand.

Multitasking ability is required.

Good computer skills & adept in MS office.

Ability to collaborate effectively with colleagues.

Experience in customer support/helpdesk/customer service will be considered a plus.

We’ve got you covered:

Competitive Salary

Access to LinkedIn Learning programs as well as funding to educational programs of your choice

Private Medical insurance & Access to a 24/7 Employee Assistance Program

Monthly allowance for orders via the Wolt App & free drinks and snacks at the office

Coverage of your public transportation expenses and gym membership

Paid educational leave

Hybrid working model

Modern offices in the center of Athens

360 feedback for Constant personal and professional development

6 Company Extra Days off!

Diversity, Equity & Inclusion

At Campeón Gaming, we believe every story deserves to be heard and valued. We are proud signatories of the Diversity Charter Greece, reinforcing our commitment to a culture of equality, respect, and inclusion.

We welcome and celebrate people of all backgrounds, experiences, and perspectives. For us, diversity is not just a principle. It’s a strength that drives innovation, connection, and collective success.

Every story deserves a shared journey. Ready to be a Campeόn?